Matching on Angi
Lawn & Landscaping
After my wife got a job out of state, we decided to rent out our home. However, we've spent the last several years establishing several large perennial gardens in both the front and back yards of our 1/2 acre property. We didn't want to see the gardens disappear while the house is being rented, and we didn't want to place the burden of watering on the new tenants. We decided to put in an irrigation system to ensure the health of the gardens, trees, and lawn. I contacted the top rated irrigation companies on Angie's List, and I received bids from six different companies. John was one of the few to return my call promptly, and he was able to get me on the schedule quickly for a quote (a couple of the other companies took nearly two weeks to actually show up to give a quote!). As soon as I met with John, he separated his level of service from all the other companies that gave quotes simply by checking our water pressure. Turns out, we had miserably bad water pressure at the house! He took extra steps to contact the city, revise the plan for the size of each zone, and found ways to creatively compensate for problems even before I had accepted his quote! NONE of the other bids I received took into account the water pressure, and it would have caused huge issues during the install and a jump in price if I had chosen the other companies. After providing the quote, John continued to check in with me to see if I had any other questions or concerns. He was always polite and patient, even though the other bid companies were dragging on the process for quite a while. I didn't get follow-up calls from the other companies. In the end, his price was right in line with the other top companies (even with the extra time and materials to compensate for the water pressure problem). Given his attentiveness and thoroughness throughout the bid process, it was an easy decision to go with Innovative Irrigation. We had several other construction projects happening around the same time to get the house ready to rent. John was able to rework his schedule to accommodate our timetable perfectly, and his crew was able to get the install completed in one very long day! This is no easy feat, since our 1/2 acre lot included 14 zones comprised of misters, rotors, and drip lines! They completed the installation, tested and programmed the system, and walked through the controls thoroughly with me. A couple months later, we had them come back to finish up a zone after construction was complete. In both cases, they left very little trace that they were even there! During construction in the following months, we severed some of their lines and one of the valve boxes froze up. In all cases, John quickly returned my calls, and he got us all fixed up quickly. He was also prompt to get the lines blown out this fall before the freezing temps set in. I am completely impressed with Innovative Irrigation Specialists! John and his crew have consistently exceeded my expectations with their knowledge, service, responsiveness, value, and the quality of their product. I have worked with hundreds of contractors over the years, and I would honestly put them in my top 5! You won't find a better irrigation company out there!