St Paul Bay Window Installation

I got bids from 4 different places. Lowe’s was the cheapest but that could have been because of who I choose to get bids from. The reason that they had an edge was because they did not have to add tax for some reason. The people that I worked with were very pleasant and made an effort to connect with us, but at the same time they were very professional. They contracted it out to another company. When I find the name of that company I will add it. They scheduled with us and a large crew showed up and had all the windows installed in a day. The next day one man showed up to finish the wrap. They were timely and efficient. It was a good experience.

Roman and Alex where great to work with. They where very responsive to any questions that i had. The window and door installers have had years of experience replacing windows, as it showed in their workmanship. The windows and doors I purchased where Sunrise Windows. You can see that they are well made and that the factory takes pride in their product. I will definately continue to use Discount Windows for the contiued replacement of my windows in my home.

In July, I contacted Thompson Exteriors for estimates for replacement windows and a bay window installation. While the associates were friendly and professional, their responsiveness and commitment to deadlines was disappointing. I made it clear from the beginning that I was looking for the bay window installation to take place before October as I was having family visit; I was given repeated assurances that it would be. Over the almost two months I was working with them I had to push and call repeatedly to get responses and, for reasons I don't understand, the cost ballooned by almost $1,000. I explained that I was willing to commit to do business with them and was wanting to sign; this was still met with cancelled appointments and broken promises of returned calls. Due to the manufacturer's turnaround time the absolute earliest the window can be installed (as of today) is mid to late October, assuming they would actually keep to a commitment to meet and sign papers. I absolutely want to support local businesses and was willing to do so even though the cost was more than the big-box stores; being ignored in this fashion makes me second-guess that decision and has pushed me in a different direction. I feel that I have wasted two months of my time; two months that I could have spent with a company that actually wanted my business and treated me like it.

WE ARE VERY SATISFIED. THEY WERE VERY PROFESSIONAL EVERY STEP ALONG THE WAY. THE NEW BAY WINDOW IS TERRIFIC--IT LOOKS LIKE A PIECE OF FINE FURNITURE. THEIR PRICE WAS A LOT HIGHER THAN OTHER BIDS WE RECEIVED, BUT AFTER SEEING THE RESULTS OF THEIR WORK, THE PRICE FEELS FAIR.

Great service from beginning to end, I had to wait almost 8 weeks to have the job done but that was okay, they told me upfront and I didn't mind waiting. The guys were very clean and professional. They were very careful to not make a mess and clearly took a lot of pride in their workmanship. It was threatening rain most of the day the door was put in and they were concerned that if they applied the final touches to the outside with caulk it would be unsatisfactory. They opted to wait until the next day and come back when the weather was clear to finish the job right. I was impressed with their attention to small details, I will definitely hire them again for my window needs.

They keep in the warmth but we needed assistance on the bay window and they would not come back out to fix it. They were prompt and did the work. We did get mold and they said for us to turn down the humidifier. They never came back to fix the bay window.

HORRIBLE experience. Nice windows, but not worth the misery of dealing with these people. Rude, hard to reach by phone. Sloppy work. Left cigarette butts everywhere, broken glass from old windows left on lawn. Sharp metal scraps in lawn. Globs of caulking all over. Trampled my bushes and broke my garden boxes. Left much garbage behind. After waiting 3 months for my windows to come in, they had half of them in the wrong color, so more waiting with a hole in my wall in winter, and plastic over it. Cut wrong size hole for window (2 big). Installed window anyway & left chunks of stucco broken on my outside wall. After months of calling, they finally came back out enough times to fix the shoddy work. Gaps left around windows that wind could come through. Very unprofessional. I could have done a better job. The worker was condescending towards me when I pointed out gaps, and called me "honey". So disappointed, I can't even begin to explain how bad the experience was. DON'T do it!!!!!!!

I was delighted with the entire process. Jeff is very easy to talk to and courteous and gives what I felt were honest recommendations and the craftsmanship is flawless. I own a house built in 1940 and have a set of bay windows that were improperly installed probably 10-15. The aluminum aprons were installed backwards so when it rained, water flowed into the water sill, not away from it. Also, the exterior aluminum wrap had been installed haphazardly, so water was getting through several seams, into the base of the window, and trickled down into my basement. I had no idea how severe the damage was, so I decided to get the windows completely replaced. In total, I had five different companies come out to take a look. One company didn't want to do the work because it was "too erroneous" and another company never got back to me. Capital Siding had the highest bid but not by much, and their solution seemed to be the best and also involved the most work. I'm very happy with the completed project. Looking at the exterior of the house, the new windows match the other windows perfectly, which was extremely important to me and tough to accomplish. The same is true looking at the windows from the interior of the house. They also made subtle changes to the eave and overhang so that water would pour off the roof instead of flow down the window. This was a nightmare of a task because of the intricacy of the eave (this is why one of the one bidders told me he didn't want to do it), but like everything else, it now looks perfect. The real test will come in the spring with the rainstorms but feel very comfortable that my new windows will withstand our MN storms.

The crew of Window Concepts MN were very professional, polite and provided good communication during the install process. The sales staff and support staff were also provided great communication during the whole process. Never did I feel pressured to buy my window from them and they answered all of my questions. The window itself is of good quality. I would purchase more windows from them.

We used Hoffman Weber for a bay window and everything went great! We have an older modular style home and they were very knowledgeable in finding just the right window for our wall thickness and size needs. The installation was done in a very timely and professional manner. As a homeowner, an important factor to us was the clean-up. When they were done, there was nothing for us to do - they were very considerate of our plants and bushes that they had to work around, and they left no debris.