The hole experience went well. The installer (Tim) was right on time. Was very polite and professional. The installation took about 45 minutes. The $100 dollars was for and hours work so Tim used the rest of the time to explain how the remote for the fan worked and how the existing switches worked with the new fan. I am a little disappointed with the outcome of how the existing switches work with the new fan but I'm thinking it has to do with the design differences of the new vs. old and not necessarily the fault of the installer. The existing fan had two pull chains. The new fan is designed to operate with a remote-no pull chains. I had three wall switches that controlled the operation of the old fan. For the new fan with remote, the existing switch on the wall that controlled the fan could not be used and the existing dimmer switch on the wall also did not work correctly with the new fan. I wound up having to replacing the existing dimmer switch with just a toggle-(on and off switch). So in the end, one of the three existing wall switches is not used and the other two just control the fan light-(on and off). I mounted the remote on the wall that controls the fan speeds and the light dimmer. Now the only problem I have with the switch set up for the new fan is one of the existing three wall switches is not used and also the fan and the light do not work independently. The light has to be on in order for the fan to work. After all if this, I am still happy with the new fan.