Mr. Hage came out and gave a labor/materials flexible bid. He was kind, and things seemed fine. When the work crew came to start the work, one of the workers refused to start on the project because he was not comfortable with what Mr. Hage and I had decided on for a fix. I had to spend much time convincing this worker to do the job, and ultimately he and his fellow worker called Mr. Hage and confirmed the work to be done. This was frustrating. The concrete work was done with no attention to detail. I went to look at things as the workers were packing up, and had to stop them from leaving, because their repair job was incomplete. There were still many areas of concrete flaking off. When I pointed this out to the workers, one of the workers told me that if I am going to stare at this all day, then sure… I would find many problems. That was frustrating as well. When one of the workers came back to do a dye job on the concrete, he spilled concrete stain into the pool (which was partially empty and in the process of filling). This stain hit dry parts of the bright white pool floor, and stained the pool. I did not discover this until the worker had left, but it made me furious. On top of that, his stain (blending) job on the concrete was terrible. I wish Angie’s List allowed photos, because the pictures I took are shocking. I called Hage Concrete to complain about this, and they sent a third worker to see what could be done about our stained pool. He was very surprised at the poor concrete stain job, and did not have any ideas how to get stains out of a concrete pool. At this point, I had dealt with three different Hage Concrete employees. Two of them were terrible, and the third did not know how to fix the problems the other two had caused. At this point I called Hage and fired them, because it was apparent that Hage Concrete did not have a competent work staff. I did not want another Hage employee coming in and making things worse. I feel I got a mediocre concrete job, a terrible dye (blending) job that will have to be totally redone, and possibly irreversible damage done to our pool.