St Paul Hardwood Floor Refinishing

Recent Review: Overall the project turned out great but as with any remodeling project we did face some challenges. The final end product exceeded our expectations. The project started with a great first interview with the project designer and estimator. This was an impressionable visit and Jonathan was extremely helpful in providing guidance and making suggestions as my wife and I had differing views regarding some aspects of the remodel. The initial experience working with Jonathan became one of the differentiating factors that lead us to chose K2 Batch Design and Kitchenside for our remodeling project. Our project manager kept us informed on the scope of work scheduled and I often spoke with him every morning during the project. He listened to our concerns and worked with us to make sure that everything went as smoothly as possible. When problems were encountered he spoke with us to discuss our options and answered all our questions. Tom was very easy to work with and made us feel comfortable. The workmanship and quality of the work performed by the subcontractors and employees at K2 and Kitchenside was excellent. The craftsmen were professional, friendly, trustworthy, and conscientious about the inconvenience that a remodeling project causes. Some of our challenges during the project: Schedule... We had an overall plan but no actual project schedule. The actual work plan developed daily based on the progress and availability of the craftsman. For example, during the demolition we were caught off guard and unprepared for the amount of progress that was made during day one. We were expecting some trim molding and carpet to be removed but were not expecting that the underlayment would be removed in the kitchen area. To remove the underpayment a saw was used to cut the old flooring into removable sections and we had not completely covered our furnishings. The saw dust blanketed everything. For future projects I will make sure I receive a copy of a proposed working schedule before signing a contract. This is one of my takeaways from this experience. A surprise that actually proved to be beneficial for us was the installation of the hickory hardwood flooring. The project called for a pre-finished hickory flooring, but after installing about 20% of the floor the subcontractor called the project manager and told him that he did not feel we would be happy with the finished product and the durability of finish. The project manager called me and we met with the subcontractor to discuss a proposal and schedule. The subcontractor suggested a unfinished hickory flooring with a oil based finish. This turned out to be an upgrade and I was impressed that we were not asked to bare any expense for the the additional labor and materials required to provide a stunning floor that has become a show piece for our project. After agreeing to have the unfinished flooring installed, the subcontractor had new material delivered the next morning and by the end of that day had removed the original product and started installing the new floor. Overall this change caused a ten day delay in the schedule but was well worth the wait. Scott at Woodchuck Flooring did an amazing job and treated our project as if he were performing the work in his own home. We have received numerous comments on how great the finished floor looks and the quality of the work. I was extremely impressed with how K2 and Kitchenside listened to the concerns of the subcontractor and absorbed additional expenses to insure customer satisfaction. One unexpected change in the scope of work was the installation of the ceramic tile in the laundry room and powder room. We had contracted for a diamond pattern installation. What we received was a standard grid pattern arrangement. The project manager called me to inform me that a mistake had been made and personally took responsibility. He asked if we would accept it as installed or if we wanted it to be removed and installed per the contract. After looking at the grid pattern design we decided that it was acceptable and the job was finished. Our experience with K2 Bath/Kitchenside and all of the subcontractors has been positive and the entire process started with research on Angie's List. Thank you to everyone who worked on our project and thank you to Angie's List for pointing us in the right direction.

Recent Review: The guys did a great job, very professional and easy to work with. They cleaned up thoroughly every day before leaving making it very easy to stay in my house during the duration of the job. They are craftman and truly care about refurbishing old homes like mine and were great about giving me advise regarding various decisions that needed to be made.

Recent Review: The workmanship was excellent and we are very satisfied with the end product. We wish we had initiated the refinish earlier. We would recommend Becker/that crew to anyone needing a hardwood floor refinish.

Recent Review: Dave is very passionate about is has business. He recently refinished my hardwood floors that had not been touched since the construction of the house in 1953! He was on time with his projections, did a great job and was very competitive.

Recent Review: The project went beautifully from start to finish . We were out of the country while they were **** the project and they kept us informed every step of the way. Came home to a beautiful floor.

Recent Review: Wow. I had no idea my floors could look so good! The finished product was gorgeous. The service was outstanding. Great communication and work was completed in the time promised.

Recent Review: Good work, very reasonable price, good availability

Recent Review: Troy and his team are hardworking consummate professionals. They are responsive and flexible. They met their timeline and gave us a beautiful finished basement. We couldn't be happier.

Recent Review: Perry was one of the more expensive quotes for our job, but not the highest. We researched five providers so we felt comfortable selecting his service. We wanted the water-based finish and he didn't charge extra for it. Our floor was Brazilian Cherry. We wanted the very dark finish removed and replaced with a natural finish. The process took only two and a half days. We elected to stay in our house the night after the finish was sanded off - that was our mistake. The fumes were very bad. When we checked on the work in progress the next day, as promised, the fumes from the water-based finish were minimal and the floor looked absolutely gorgeous. We did stay at a hotel that night and by noon the next day three coats had been applied. Since there were hardly any fumes and this finish dries very fast we were able to return home that night. I was so happy with the overall look, it took me a day or so to notice that there was a puddle of finish next to our kitchen island, and my husband noticed that the island had been pushed off center. We called Perry to ask that this be corrected. It took three weeks for them to get back to do the correction, but when they did, everything looks great.

Recent Review: Great JOB overall. I highly recommend Mel's Flooring Refinishing.