Firespaces put in a new wood burning stove insert, A Vermont Castings Montpelier. I had a great experience from the first visit and the installation. I am a person with several question and I want to know all the options. Firespaces sure kept up with me in that respect. The also put in a stainless steel liner in my chimney. The two men that did the job, Norm and I believe it was Steve, were very friendly. I trusted them and even left the house while they finished the job. They were very careful in what they did and they left things clean. I had questions even after the install, which I called Firespaces and Donna helped me through those questions. She is also very knowledgeable about the benefits of different types of fireplace inserts. Anyway, the service was great and the fireplace looks great. They even pushed to get the installation in before Christmas. Firespaces was fulfilling, the process was refreshing especially when I demand really great service in these harder economic times.