St Paul Countertop Refinishing

My experience was awesome! This company was a pleasure to work with. Everyone was very helpful. They provided a free estimate and brought samples of glass shower doors and countertop finishes. I was really impressed with the granite looking finishes they showed me. They were able to schedule an appointment for me pretty quick. I am so happy with my new glass shower enclosure and my countertop - it looks like real granite to me!! The job was quick and, after obtaining a few estimates, I can tell you this company had the best rate. I would definately use them again.

Great! I called Steve for an estimate and he was at my house in an hour. Went over the samples and estimate thoroughly. Showed up on-time when the work was to be performed. Prep work took over 6 hours - very detail oriented. He warned me about the smell of the chemicals - it was bad. Countertops look fantastic! It was worth the smell!!

I was bringing my kitchen into the 21st century, but I didn't want to replace my oak cabinets--they were solid but just very dingy. I first contacted SCCS because I'd seen a flier about their cabinet refinish process. In Nov 2016 Tony visited and talked about the different options for refinishing. I mentioned that the cabinet endpanels were pretty ugly (cheap plywood that didn't match the oak finish) and Tony said they could replace the end panels, and also some other trim that was pretty crummy. Tony wrote an estimate good for 4 months & said they would follow up but not bug us. He also mentioned that he worked with a good outfit for quartz countertop installation--something else on my list. Tony's crew ended up installing our countertops and then coming back a month later for the cabinet refinish. The countertop installation was fast--less than a week from measure to install. The only glitch here was that we thought the installers would call to set up a time for the installation--they just showed up Monday morning (fortunately someone was home that day!). The cabinet refinish took more time than originally estimated but Cheryl gave us plenty of notice on that work. The refinish crew did a great job but left a few varnish splashes on the wall which I didn't notice for a couple days. Also, I didn't like the look of the new cabinet endpanels--the color and gloss didn't really match the cabinet doors. I e-mailed Cheryl about these things and the crew was out the next day for the clean up and some additional work on the endpanels. The quality of the work was great. I love my beautiful new cabinets and countertop! I appreciated Tony & Cheryl's willingness to accommodate my work & travel schedule, and (except for the countertop installation) they were always communicating by e-mail or phone if they were going to be late or if there were any schedule changes. I rated "B" on price--the prices were right in line with other estimates I received.

Had three windows in need of repair. Brick molding rotting. Otherwise windows in acceptable condition. Was given estimate on replacement versus repair. Opted to go with repair. Brick molding removed and new brick molding replaced (painted at no additional charge). Also, sills (rotting) removed and replaced. Windows look and operate great. While repairing windows found siding section on roof that was rotting due to moisture and replaced at nominal charge. Bathroom work looks and works great. Also thought price was "spot on".

This was an awful project, from scheduling mistakes, to the sales guy not bringing all of the laminate materials to the meeting, to the wrong countertop color ordered, the incorrect cabinet molding ordered and installed, and very poor workmanship by technician on the cabinet boxes and sides. I never should have gone forward with this project but was told I would be 100% satisfied when it was completed. I was told there would be some seams but they would mostly be hidden. That is not the case - there are uneven seams, bubbles, and mistakes in my kitchen and bathroom. The owner, Justin, stood in my kitchen and demanded that I pay the bill in full before these issues were resolved. The technician left before the project was completed but the owner still expected to be paid. This company does a good job with refinishing tubs and countertops but the Roseville/Fridley location owner and management need much improvement with their customer service and the technician needs to be more precise to detail when working in kitchens and bathrooms, and complete the job before leaving. I now need to hire a contractor to repair what this company charged me for and left a mess.

COUNTERTOP NOT BUILT TO SAFETY SPECIFICATIONS. WOULD NOT BELIEVE CUSTOMER SO THE CITY INSPECTOR HAD TO COME OUT TO HOUSE AND INFORM THEM WHAT HAD TO BE CHANGED. ONLY THEN DID THEY REPLACE COUNTERTOP. IN DOING SO THEY DAMAGED THE CABINETRY AND MADE NO ATTEMPT TO REPAIR.

The countertop looks great and fits perfectly. Select Surfaces did a great job. First, they came out to do detailed measurements of the countertop and then had the countertop made to fit. The amount of countertop was relatively small. On the day of install, a person removed the old countertop and the sink, and installed the new countertop. The sink (I kept the overmount sink) and faucet were reconnected the next day. Although they forgot to caulk a small area on the underside of the countertop, I had my painters caulk it when painting the kitchen. The only thing that I'd do differently would be to remove everything from below the countertop. They had to do some grinding of the countertop to adjust the fit, and as a result, there was a layer of dust on everything. But the work they did was very good, and I'm happy with the result. (Cost: $3,804)

It went great. After visiting several stores that handled countertops as a sideline and one specialty warehouse, Troy is a breath of fresh air. He only does countertops, really knows his products, and is very cost competitive. He was a great help in picking out the type of countertop and colors to match the bathroom.

Both countertops look great. The contractor made an error ordering the trim piece for the bathroom countertop, but addressed the issue by ordering new pieces with no additional cost to me. Most importantly, the contractor did an excellent job standing up for me when the manufacturer made two different production errors. The manufacturer made a dimensional error with one section of the kitchen countertop on the first order, and later, they constructed the countertop using the wrong color selection. Both times the contractor saw to it that the errors were fixed and I ended up with the countertop I wanted.

We had removed all articles from the countertop and removed the sliding shower doors from the tub and therefore he just carefully masked everything around the items to be resurfaced, ventilated the area and went about his duties without any interruptions to any of us who were still in the house. Andy was the salesperson also and I was impressed by his professionalism during the total project. I would recommend this firm again.