I had a really unpleasant experience with this company. The work they completed will now have to be completely redone by another contractor. Owner was unreasonable when we tried to discuss our concerns, despite the work being undeniably incomplete and poor craftsmanship. We tried to negotiate a price, but Mr. Frisch was unwilling to reach a compromise at all. Only until we put a hold on the check, while continuing to communicate with him, did he agree to have his worker come out to fix the poor job he had done at half his regular rate. We requested a different employee to re-do the job, but he absolutely refused. When we told him we did not want his company to do anymore work if he would not send a different employee, he text me and said that he would ?be forced to file a mechanics lien against your property.? Despite meeting for about 30 minutes with Mr. Frisch while getting an estimate, and discussing the problem areas that needed repair in my bathroom, the worker showed up with NO supplies (supplies were grout and clear caulk). I would assume (and in my past experience) a reputable company would have these supplies on hand - I agreed to pay for supplies, but did not realize I would have to pay $60 for the worker to go to Home Depot to purchase them. Mr. Frisch claimed he encouraged me to purchase the supplies before the job, but no such conversation ever took place. I purchased grout, which after the man began to use, was obvious it was much too dark. The worker and I discussed that a light sand grout was needed, and he then went to the store to purchase it. I assumed he knew what he was doing, and so did not check the new grout color he purchased. He bought DARK gray grout. It looks HORRIBLE. I can't believe he didn't stop to show me, but he completed the job in the dark grout. He then told me he could he fix it, but I would have to pay for the time to purchase the additional supplies AND the time for him to remove the grout and then to regrout (and this is after I already paid $60 for him to get the wrong supplies, and another $60 to do the original grout work!). He also was to mud an area of the drywall. That is a disaster- it clearly needed another coat of mud, but after talking to the owner he said it didn't. The owner argued with me that I said I would sand to complete the job - I did agree to sand, but this clearly needed a 2nd layer of mud, and the owner argued that it was complete and done correctly. I certainly didn't agree to apply another coat of mud myself. There were many obvious spots of the drywall that weren't repaired at all. If you read through the reviews he has many ?A?s and happy customers, but it seems that the majority of the jobs which he is receiving positive reviews for are for hanging curtain rods, installing ceiling fans, etc. ? very small handy man type jobs, mostly by people who bought his frequently running coupon. But, there are multiple reviews that follow along the same lines as mine. I now have learned to filter my review of a company by the negative reviews before hiring a company. Our work involved mud and grout work, maybe sticking with the small jobs with this company is best, if you choose to deal with them at all. Now all dry wall cracks, seam breaks have reappeared. The owner did negotiate the price (AFTER we put a hold on the check- before that he told us he was not going to "lose money on this job.") Now, everyday that I use my bathroom, I am completely aggravated that I paid $240 for nothing, all the work has to be completely redone- so, I will still have to pay someone else to come in and fix what they did. I wish I never called them, complete waste of time and money.