San Jose Asphalt Shingle Roof Repair

Los Gatos Roofing did a fantastic job installing our new roof. I installed the solar rail mounts myself, and they then installed the asphalt shingles around the solar rails. All the work was completed in 3 days and the quality of the work was exemplary.

My wife had the most interaction with Westshore and really liked the rep who gave us the estimate. The roof itself looks good and seems to have been done well. Here are the issues we had. There was very little contact/notice about when work would start or finish. We were given a window and then a crew just showed up and started working. Daily cleanup was half-hearted. Tools and materials were left around the yard. Once the removal crew was done they left a rake, ladder, and tarp behind. We contacted Westshore about it and they said it wasn't their problem since they apparently subcontract the removal. We still have the items. A competing company came back with a slightly lower bid but we went with Westshore because the rep seemed like a good guy. The other company also offered to take $1000 off if we let them put a sign in the yard [we live on a somewhat busy street]. Westshore put up a sign without asking and didn't offer us anything. One of the workers put a hole in the roof over the garage. They didn't report it or fix it. I had to point it out to them after which they simply nailed a piece of wood over the hole. Clean up after work was done was terrible. I've picked up dozens of nails around the yard and in the garage.

Pete and his crew started the job when promised and completed all work in a timely manner. The project came in on budget and they did a beautiful job. Positive Results is an appropriate name for there business.

I called AMK Roofing to get an estimate as I did with few other companies. Jose was on time and gave an impression of genuine workman rather than salesman type. We decided to go with AMK roofing. On the first day of work, we had clouds and very light shower sometime in the afternoon. The guys worked non stop that day (almost 11 hours) to make sure that there is no open spot left before they leave. That was impressive and was done without asking for it. It took 3 more days after that to complete the gutters, shingles etc. They cleaned the place (mine and the neighbor's) before they would leave for the day. Real test of the new roof will be in the rainy season but from what we experienced in terms of expertise of the team, I don't think we will have any issues. Highly Recommended!

This company was very good. They moved in dumpsters to make sure that everything was cleaned up. They were very fast and professional. They made sure that they cleaned up after themselves when they were done. They even cleaned up the nails. The roof looks great.

My experience with Bay 101 Roofing was frustrating. I went with Bay 101 over a more local company (charging thousands less) because I thought I was getting quality service and because Dave, one of their sales guys, told me they were good employers, offering their roofers workers compensation and other benefits (rather than picking up short-term laborers). The roofing and gutter jobs were fine, but there were headaches one never expects when paying tens of thousands of dollars for a job: 1) There was no Honey Bucket which means the area of my house behind the chimney was wet and smelled of urine; 2) Tar from the tear-off fused onto our brand-new garage door (Dave sent a worker over to work on getting it off after I called); 3) I still find it unbelievable that despite promises, no one from the company showed up for the city inspection! (This really blew my mind. As a result, they left a 16 ft. extension ladder and never came back to get it.); 4) Six months later I discovered that our attic was a disaster from the tear-off, but no one mentioned anything to me about this possibility and they didn't make any move on their part to prevent it. (I bring this up because I just had an AT&T installer up there and he commented about the mess); 5) The worst part was trying to get my manufacturer's warranty for the shingle product. Five months after the install I received an email from Dave promising me that they were going to have the warranty sent soon, but 2 of their computers had "melted down" from viruses. I forgot about it and when I remembered 2 years later, I contacted Lorena. What I thought would be a friendly, "Oh, let's help get that for you since we've completely dropped the ball for 2 years" response was in reality Lorena lying to me -- telling me that I had no shingle warranty. I'm not sure what was in it for her to lie to me other than to cover-up their failing and not have me follow-up on it. My interaction with her wasn't angry because I was too dumbfounded at her response. In the end, I had to forward Dave the email he'd sent me about the viruses/warranty to prove my point and get them to act. And when I finally did get the shingle warranty, I discovered that since they'd failed to register in a timely manner, the best they could do was register it... for a date TWO YEARS after they'd done the roof. When I contacted Dave to see if he could set it straight, they had the manufacturer's rep. call me to say, "don't worry, man." One thing I do know: if my 40 year shingles fall apart in 20, the manufacturer is going to look for an excuse to not honor the warranty. And, thanks to Bay 101's debacle, they'll have one. Pros: Dave Imhof is a nice guy. He quoted the job factoring in things we specifically knew his workers would find during the tear-off (rotten rafter tails and fascia), rather than surprise me with a larger bill after they were done. Cons: Follow-through! How can anyone brag about being Diamond Certified and charging more when they can't deliver what I've paid for. Facts are facts: when I paid the bill, I paid for the work, shingles, gutters, warranty. The follow-through required to deliver all of it is not optional! Staring at a very confused city inspector asking me what he should do about the sign-off and ladder placement (what luck that I work from home and was here when he showed up) is not a pleasant experience. Also, I mentioned to Dave that we wanted a couple of Sun Tunnels installed before the new roof was on. Dave referred me to G.T. Builders (not on Angie's List, and now I know why). My experience with him was horrible. I felt very fortunate that when he left the only damage I was left to fix was an unpainted patch in my ceiling where he sawed into an area he hadn't checked out (that would not fit the sun tunnel) and a giant oil slick in the middle of my driveway from his broken truck. All in all a bad experience. If you do go with them don't pay the balance until you are 100% satisfied or -- from my experience -- they are not likely to follow-through.

Palm Construction installed new asphalt shingle roof on my house and they did high quality, quick and smooth work. They didn't made single mistake and my roof passed all inspections. Excellent experience! Thank you Palm Construction!

Everything was written down clearly and performed as specified, to my complete satisfaction. Mel had to work with another contractor (whom I had hired to do some other work), and made sure I understood what was being done and by whom.

***** did a great job on replacing my roof, from the initial inspection, to choosing the tile, to final installation. Very prompt and kept commitments, arrived after I left for work and left before I got home - site was cleaned up each day. Pulled all permits and made suggestions for air vent placements to provide best look while maintaining functionality. Price was very competitive with other quotes. He also had a porta potty on site so workers did not need to enter the home. No surprises, and accommodated any changes I requested prior to completion. I would definitely use ***** roofing again.

Very clean and respectful of neighbors. I have a small garden at the base of the front of my home and you couldn't even tell a roofing company was there. Nothing was out of place.