San Jose Generator Installation

We used Norseman Electric to install a backup home generator. The basic installation went ok, however, we never knew from day to day the status of the installation or when they’d be back. Then they disappeared and the generator was ‘off’. We called them and was told there was a problem with the wifi. They couldn’t get the wifi working. That maybe it needed to be replaced. We should call Generac. We called and Generac told us to run the generator - it needed to be on for various checks to be done weekly. And that the wifi was not needed - it’s a nice-to-have - for the generator to run. That lost 3 weeks of generator use because Norseman electric didn’t know that. They also never pulled the required permit to the installation. After many emails to them that went unanswered, we went to the state licensing board to complain. We still have no permit. They claim they never had to pull a permit for a generator before. We even sent them the information for our city on the requirements - very minimal- for a permit. They don’t know how to pull permits. So if you have a small job, go ahead and use them but don’t call them if you have a job that requires a permit.

Score and Sean are very professional. I have since referred 5 new customers to them. They all had them install a generator

Scott was Amazing. I Had researched it and decided on E. Fitzgerald INC, because he responded to me quickly, he was in the fair bidding price range and he was local from my community. I can’t tell you how happy I am with my choice, he let me know everything that was going on, upfront polite, cleaned up the site it worked perfect for me. He has come back and made sure things were going well during some power outages since . I would recommend him to anyone who’s looking to install a generator

Hillman Electric has been a valuable asset for our home improvement projects. Hillman Electric recently installed and upgraded our electric service panel to a 200 amp main service. We started hearing about the power outages proposed by PG&E they installed a 20 KW full home backup generator. It worked flawlessly during the recent power outage we experienced. We would recommend absolutely to anyone they get an A+ rating

Highly recommend! A+ service all around! 2nd time I used them, this time it was the installation of a generator, you know for the zombie apocalypse and all.... ;) Arrived on time, very professional, finished on time and gave us the best price out of everyone we called. It's been 30 days since the install and still no complaints...will definitely use again!

ARC Lighting & Electric, LLC Victor Torres 215 Citrus Avenue Los Banos, CA 93635 (408) 722-5759 vtorres@arcle.co We found ARC Lighting & Electric - Victor Torres from Google. At the time we looking for a professional company electrician to help us install a new generator at our house. I sent all the pictures we have for the new generator and our house power panels from the text message. And Victor sent back a link from online for the estimate. We are worried about he didn't see our generator and power panels at our house. How he can quote this price for this estimate. We requested him to come to check everything and make sure everything matches and compatible between generator and power panels. After he checked and sent us a new estimate. We asked him when he can start to install. And he said on Monday. This time is 9/23. That means he can start on 9/28. he asked us to pay the deposit first. We paid. On 9/24 we taxed him asked what time he will be at my house on Monday to install? He didn't reply to the text to me. I left the test message ask him to call me back and to confirm the time. After 3 days he replies to me. He changed the schedule to Wednesday 9/30 7 am to 9 am. Okay, we wait until almost 11 am he shows up. And start to connect the wires. He didn’t complete the work at this time because he didn’t order the Generator Cord. He asked my husband to order on our own. My husband asked me why? The quote is already included why we should order on our own. I check the estimated copy from him. And shown on the estimate this part is included. At the time he sent me an invoice. I saw he removed this part from the estimate list. We know is trying to get more money from us. I texted and sent him this copy asking why? At this time he changed again said ok he will pay for it. And I said your estimate already included. Why you try to change and asked my husband to buy our own this is about $200 for this part? He ordered from Amazon later. After about 10days. He said the part already got the part and schedule on 10/16 at 7 am. Finally doesn’t work for this installation project. And I called him what to do? He said is the generator issue. And he also said this generator not buy from them and ask us to return it buy a one from him. We don’t believe him. We said no because we know that is not the generator issue. He asked us to call the supplier mfg. We called. And the tech support said the generator no problem is their install issue. We told him. And he still keeps said he already completed the install to us. We said it is not working at all. How you can say is completed it? And he keeps telling us this generator had an issue. We asked him what issue? He said is not compliable with our power panel. We said before you quote and start work you already know what we had, right? If the generator not compliable you should let us know early before you start to quote and estimate to us. Anyway, we request the refund of the deposit we paid and we will hire a new professional company to do this not completed the work. He still keeps tell us is not his problem for this install. We have hired a new company and they found out is install issues not the generator issue. And they help fixed completed this generator install project. We are very disappointed with Victor. They don't have the experience and don't recognize their own fault. Through this incident, we understand that we must hire professional companies to do things. Because installation errors will cause future safety hazards. Always check are they qualify or not qualify to do the job.

Badly. Moore Mechanical attempted to write a bait and switch contract at an inflated price to enrich Moore by taking money from my pocket. I asked for a Generac Generator model 7210. Kevin B. came out for the estimate and wrote the contract. He brought an electrician. Kevin switched me to a Honeywell generator model 7213 as, Moore has a better relationship with Honeywell. Nothing was said about cost or how it would benefit me. Kevin said a Honeywell generator model 7213 is the same as Generac model 7213, except it is branded as Honeywell and is Honeywell's product. I found this to be FALSE. It is the same as a Generac model 7209 which costs about $600.00 less and doesn't come with a Transfer Switch which Moore has to buy separately and put in the contract as an equipment item with no cost showing. The contract total sum was $25, 049.00. There were no other costs shown in the contract to allow me to add up the costs to equal the total sum. The contract wanted payment of 50% at signing of the contract. $12,524.50 at signing. The generator would not be available for about 3 months. Moore wanted to keep $12,524.50 for about 3 months. The California State Licensing Board (CSLB) requires $1,000.00 or 10% of the contract, whichever is less as the initial cost. I feel it is attempted extortion. When I asked Kevin B. to comply with the requirements of the CSLB by changing the initial cost, by inserting my cost of all equipment shown, including the generator itself, I received an email from Owner, Steve Moore saying he withdraws the contract. If you want a company that would enrich itself to Elite status, if you didn't know any better and trusted them while they were taking money from your pocket and making your poorer, then Moore Mechanical is your company.

We have a 15KW propane backup generator that would not start, and was overdue for periodic servicing. The technician was prompt, professional, and found the problem. After a part was obtained from the manufacturer, he returned and installed it and then completed the servicing.

My first inquiry regarding conversion to solar power was made through the City of Berkeley website which referred me to Energy Sage. After I made a request for bids on the Energy Sage website, I received two bids, one of which was from Solar Union. The Solar Union representative answered all my questions about how the system would work, what kind of relationship I would have with PG&E, and the difference between owning and leasing a system. He was very prompt and thorough in responding to my questions. The actual installation took no more than three days, including approval from the building inspector for the City of Berkeley. The system has functioned flawlessly since its installation. The Solar Union representative has continued to be very helpful, answering questions about how to follow the real time performance of the system?monitoring capabilities are included in the package. I am very happy with having solar electric generators on my roof, both for my personal good and for the good of the planet.

Hillman Electrical Corp did a phenomenal job at installing generators for several of my properties. They were fast, efficient and cleaned up as they worked so they didn’t make any extra work for me or my tenants. Because of these numerous Bay Area fires, I was really afraid but Lonnie put me at ease with his warm smile and ability to communicate so throughly with us all. We are all grateful for the choice to install generators. I would refer him and his workers to anyone who needs generator (s) or any electrical work as he also updated 2 panels for me quickly when my tenants complained of flickering lights that could have caused a major fire, I learned this later from Lonnie. He and his assistants/workers were so nice and they made my tenants and myself, very comfortable. Please accept this recommendation of high praises for Hillman Electrical Corp for the 25years experience they bring to the industry, I really appreciate their work ethic.