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Reviews in San Francisco to Install Hot Tub
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California Custom Hot Tubs
5.0
California Custom Hot Tubs is a very reliable and dependable company. Our experience with them was very positive and enjoyable. Thomas, the owner, is a pleasure to work with, always polite and friendly. I highly recommend California Custom Hot Tubs!
- Todd P....
Skh Spa & Hot Tub Repair
5.0
I was fortunate to find him. My spa is older and he has been able to keep it working. With his knowledgeable, I will be able to enjoy the hot tub for many years without having to purchase a new one. He is honest, a pleasure to work with, and has reasonable pricing.
- Caryn S....
Spa Warrior
1.0
Huckster from the word go. Bought a gently used spa that was refurbished, new motors, pumps, jets, etc. What a joke. Headrests fell off (they had been stuck on with some mastic, not with the right clips), jet handle broke, housing put on crooked, and on and on. This guy simply sells his stuff then disappears, never to return calls again. He makes promises to show up, does not. Call the answering service time and again with no return call. Once he gets your money (he does NOT take CC, should have tipped me off at that) but demands a check, which he cashes immediately. RUN from this dishonest seller
- Shalimar V....
California Custom Hot Tubs
5.0
It went very well from beginning to end. I really appreciate the customer service and keeping me informed over the length of the project. Whenever I have a question, I can contact California Custom Hot Tubs and they are eager to assist.
- John T....
Spa Removers
5.0
Excellent! I was very pleased. They came on schedule to remove a hot tub from my deck. I had to be away, so they were on their own. Everything was done right and there was no damage to the deck or any debris from the spa.
- Arthur Z....
Sterling Pool Supplies & Service Inc
5.0
Sterling Pool did an excellent job cleaning my hot tub (it had been months!), and in a separate visit Oman came out and gave me an orientation to keeping the spa clean myself. He explained what had been left by the previous owners, how to use them, and what to replace. It was very easy to follow and he answered all my questions
- Elizabeth S....
Andy's Pool Service
5.0
Due to holidays we experienced quite a delay in getting the hit tub up and running. But, its usuable now. We also got trained in the chemical usage for hot tubs.
- Venkata D....
Hot Springs Spas of Albuquerque
4.0
They only had 3 used hot tubs for sale and they were really used looking, very shoddy old spas, and the prices were very high. $3500 for one very small very used spa, and $3000 each for the other two very used, very old spas. It was a very disappointing selection. Then the brand new ones were very high priced. I was surprised how expensive the spas were
- Lamya T....
Spa Removers
5.0
We moved in to the house in August and immediately noticed the smelly hot tub on the patio. It was wired in so I didn't want to remove it myself and it looked very cumbersome. Spa Removers arranged everything and did the estimate from a photo I sent by email. They arrived on time, took it away, power washed the patio to reveal a lovely set of flag stones and tidied up the wiring. They pointed out that the hot tub had been a home for rodents - great! I'm very glad they dealt with that mess
- Benjamin G....
SPA TECHNICIAN
5.0
A plug blew out of the hot tub pump, and it totally drained itself into the control area. I could see the hole, but didn't know how to go about fixing it. I called Spa Technician and he returned my call quickly. The following day, he came out to diagnose and make a repair. The next day, after I refilled the hot tub, he came out to start everything up and make sure it was working properly. Jeff was very professional and courteous, and he didn't "talk down" to me. Thank you, Jeff
- Catherine C....
Tradewind Spas
4.0
Working with the retail store, we had a knowledgeable and helpful individual. We customized the spa so that it needed to be delivered from the factory. Delivery came slower than expected, but we were flexible. When their installation guy came over, he told me it would not fit through the side yard and required a crane for installation. The Installation guy said, as an alternative, he could take down a section of the fence, bring it through the side, then rebuild the fence. I was completely OK with that. I asked that my sales guy call me back. Call back - Sales guy said there was no way he was going to be liable for fence tear down and replace. I confirmed that the sale was still 100% refundable. I waved liability for the fence and their installation guy came out, tore down a small section of the fence, and replaced it perfectly. installation was excellent. Their crew was spot on and went out of their way to make things perfect. The Spa, which is using the "chlorine free" system works pretty well. It has an "ozonator" to keep it germ free. There are other "BAQUA Spa" chemicals I add to keep it "crystal clear". Do NOT believe that you will have clear water. I find just the opposite. The water is always slightly cloudy. I called to have it serviced, made an appointment. waited all day. End of the day I received a call indicating they ran late and were not able to come. I emptied the water myself, cleaned everything I could find, refilled it. After adding the chemicals, it was cloudy again. I have to remove a residue from the waterline every couple weeks, as well. I suppose it should be expected since we use it often and it is a closed system. The big advantage to the "chlorine free" system is that you get out of the hot tub and you don't smell. That said, I sure wish i could attain the crystal clear water I was sold on in the show room
- Bruce H....
T&G WHIRLPOOL REPAIR
5.0
After less than a year in our house, the master bath jacuzzi stopped working. One and a half years later, I got around to contacting Tom, based on a referral from a highly rated Angie's List spa business that doesn't do work on indoor jacuzzis. Tom fixed it in less than 30 minutes and educated me on issues that might arise in the future. The problem was trivial - one end of the hose for the air switch had come off. The motor was also seized up from being inactive for so long, but Tom got it working again
- Dafna T....
Clear & Clean Pool & Spa
5.0
I have an old hot tub in the backyard and it was not working. I didn't want to find a new one because I couldn't afford it. So Armando from Clear and Clean Pool and Spa Company fixed it. He replaced a heater in it. He recommended that I should change a part in it that does the same job but it will not corrode like the previous one, which is why the heater was damaged in the first place. He is really very good. It's so hard to find good service people and so I would recommend them. He didn't make me wait for a long time for the work. He had a couple of guys working for him and they all seemed to be really good. They knew what they were doing. They were fast in the work. It was taking two days for my hot tub to heat up after I change the water and I thought that was normal because it was always like that every since I had it. However, the heater installed by Clear and Clean Pool and Spa Company is twice as fast. The water is getting heated the next day now. That just made me really happy. It saves a lot of energy too
- Julia K....
AMADOR POOL SERVICE
5.0
My hot tub was lying open without the cover because the cover was damaged so bad that it had to be taken off the tub. Therefore there was leaves, and some debris from inside the cover in the hot tub. Bob drained the water and the debris, and cleaned all the stains out from the inside walls of the tub. He is a great guy, who is also helping me out in getting a new cover for my hot tub. It was raised speakers, so the general purpose cover does not fit. He said he would clean the hot tub only on Saturdays, so I had to wait several weeks, to find a Saturday when there would be no rain. Considering this is the time of the year when it rains in the east bay, it was a little difficult
- Rahul L....
Elite Pool Service
5.0
Amazing service, professional and great personality. Got the repairs done just in time for our party, very helpful. Now we always have a clean, sparkling hot tub to enjoy without a hassle. Highly recomended.
Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above
We not only had a superior sales experience, but every contact after this has been excellent. The install went exactly as described, the walk-thru was very complete, and the maintenance plan he proposed was exactly what we need. All in all, a perfect sales and service experience.
Joe was extremely responsive on a return phone call. We set the date and time and he called early to let me know they would be at my home in 30 minutes. Joe and his team arrived and 10 minutes later my hot tub was being loaded on their truck. AWESOME. If I knew it would be that easy - I would have done this years ago. Thanks Joe and team
Amazing service, professional and great personality. Got the repairs done just in time for our party, very helpful. Now we always have a clean, sparkling hot tub to enjoy without a hassle. Highly recomended.
These folks know what they are doing. They have all the right tools and equipment to get the job done quickly and efficiently. They were 30 minutes late but they had called previously and told me they were going to be a little late. Not a problem. When they arrived Lando reviewed the situation with me, confirmed everything that needed to be done and re-confirmed the quoted cost to remove my spa. Then they went right to work cutting my old spa in half and loading it on their trailer. They then proceeded to clean up their mess and power wash the patio
California Custom Hot Tubs is a very reliable and dependable company. Our experience with them was very positive and enjoyable. Thomas, the owner, is a pleasure to work with, always polite and friendly. I highly recommend California Custom Hot Tubs!
Hot Tub Installation in San Francisco are rated 4.7 out of 5 based on 265 reviews of the 9 featured San Francisco pros
The Angi rating for Hot Tub Installation in San Francisco is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Hot Tub Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
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What do customers in San Francisco say about Hot Tub Installation?
Everything went great, the store manager (Nancy Rogers) was super helpful and they have a selection of spas in various sizes and features. I was impressed that some of the spas were filled with water so you could see the jets, lights and all the other things that came with each spa. We were happy to find out that The Hot Tub Store provides service, parts and chemicals for your spa, unlike our previous spa from Cal-Spas (no longer in business). We are looking forward to many happy times in our new spa!!