Excellent Find, Highly Recommended We fully endorse Bay Bathrooms & Kitchens! From the beginning, its owner Tom Todd and journeyman Felipe took the reigns of our bathroom remodel project. To start, Tom prepared estimates that were built from a vision of our bathroom’s style, budget, and needs for my disability as well as meeting code regulations. With his book of photos of hardware and material; we literally could visualize our options and price points. He took the time to explain issues, concerns, warranties, and questions in layman’s terms. From the moment we accepted his estimate, Tom and company owned the project completely. He communicated throughout the project, oversaw the timing and usage of subcontractors, helped us pass strict city inspections, and troubleshoot and bring up to code unexpected issues caused by un-permitted projects by prior owners. He gave advanced notice of when key decisions were needed to be made by us to stay on track (e.g paint and hardware selection). Tom sequenced the small jobs that make up the big job perfectly. During the entire process, Felipe was at the job site everyday, on-time reporting issues and advancing the project’s progress each day. He always spent a significant amount of time on building prep and ended the day with thorough clean-up; ensuing the house was left clean and in useable/ live-able condition. Tom always began the day with, “What are your concerns? What questions can we address for you?” Mainly he was present in-person; he was always reachable1. Tom continually helped us make decisions efficiently; keeping in mind our initial vision and budget, actively narrowing our choices to what was most feasible to keep us on schedule and successful. Overall, we found the remodel project of our bathrooms night and day from 10 years ago. Tom and Felipe were very friendly, and personable. They blended into our family’s needs, lifestyle and schedule; they indulged the curiosity of our 6 year old and coddled our sick, anxious Yorkie. We never found ourselves feeling uncomfortable; their meticulousness and attention to detail was, in a word, reassuring. From beginning to end, we were satisfied. We trusted Bay Bathrooms & Kitchens, their suppliers, and subcontractors. They looked after our home like it was their own, when we weren’t present. Bay Bathrooms & Kitchens did an amazing job, kept their promises, and went above and beyond to make us comfortable. Most importantly, they accommodated for my disability throughout, working around my doctors’ appointments and physical therapy. Our bathrooms were remodeled in as little as two weeks and are in our opinion are very Pinterest worthy; we definitely would use them again in the future!