Excellent. HISTORY OF WHY WE HIRED INSULATION WORKS: We had what we thought was a reputable company come in to "install" radiant barrier, ceiling & wall insulation on a new addition. That "other" company did a very poor job from start to "finish". They did not have plastic sheeting to put down on windows, doors & floors prior to spraying radiant barrier in an open construction building, so they were stopped from doing that aspect of the job. All of the insulation was installed with the pink insulation side showing & much of the paper backing was found to have numerous tears in it, thus losing the vapor barrier effect. There were also numerous non-insulated areas such as around the outlets, that could potentially cause significant air & heat loss. One of the outlets was even fully covered over with insulation. We contacted the field supervisor & management, and pictures were taken by the field supervisor to provide staff training, etc. Quality Management contacted us regarding the job and assured us that there was no money due for the poor work. That "other" company was not brought back to finish the job. Consequently, we searched Angie's List and found "Insulation Works". They provided appropriate estimates to re-do much of the insulation & apply radiant barrier to one of the main rooms. In the meantime we were re-doing some of the insulation ourselves in the other rooms in attempts to salvage as much of the insulation as possible. There was a great deal of waste due to ripped vapor barrier. "Insulation Works" was a lifesaver. They were very professional, customer service oriented, friendly, knowledgeable, offered suggestions to improve the insulating properties and arrived at their agreed upon times. I can definitely say that "Insulation Works" went above & beyond our expectations. I would absolutely rehire them if ever needed and highly recommend their services. Thank you again !!