I contacted Champion to install a patio sliding door because of the excellent rating they had on Angie's List. The sales person, Sami, was very punctual for our appointment. He provided a sample of the product and overwhelmed me with the quality of the door being installed. The quality definitely supported the higher price. The door is custom-made to fit so it takes approximately 3-4 weeks before install can occur. I was contacted to schedule the install and Randy and Teddy were right on time. They analyzed the install and then went right to work. They were very careful removing the existing door - making sure not to damage any part of the existing frame. They cleaned the area as they went along. Randy made sure that the frame was square before installing the door. I could see it was going to be a perfect fit. To make sure the exterior framing fit perfectly, Teddy traveled back to the office to get a fitting trim so that the brand new frame, which Teddy first went to buy at Home Depot, would fit flush and perfect. While Teddy was away getting the additional material, Randy was busy getting the door ready for final installation. He installed the interior frame and then applied insulation spray foam from the outside. It was completely filled-in. The entire process for the install took about 3 1/2 hours, only because of both trips made (one back to the office to get the trim and one to Home Depot to acquire the brand new trim). I am very happy with my new door and it looks like it had been there all along. Thanks Champion for making me a happy camper!