San Antonio Shower Valve Repair

Mark came, tried to remove the valve casing that I had got stuck when he couldn't, I went and got a new valve and he installed it. Great job.

Josh arrived right on time. He was very friendly and professional and explained the work that needed to be done. He quoted me a price, which was exactly as explained by the office and then went straight to work. Work was done in an efficient manner all how my shower works!!

I went on a cleaning binge & decided to remove the shower handles to get rid of mineral buildup. When I removed the caps I discovered that the screw securing the handle to the cold water valve had rusted out. Additionally, a Diyer before me had apparently replaced one of the valve stems with a generic brand...hot & cold water valve stems were different. I actually 1st contacted another plumber to give an estimate, but he didn't know what brand the parts "might be", didn't want to replace just the valve stems, and wanted instead to up-sell the job to replace pipes, valves + more...estimate. I called Legend Plumbing & Septic a LOCAL company-- and one of their plumbers was kind enough to stop by to assess the situation & identify the likely brand of the parts needing replacement. He then picked up the parts and replaced them at LESS THAN 1/3 the cost of the other guy's scheme. I am very grateful to them for actually caring about the work that was put into our home

Service was courteous, punctual, and effective. Communication with company was easy. For less than an hour of service and replacement of shower valve cartridge, felt like we were overcharged.

My shower valve was becoming difficult to operate, so I had purchased a new internal valve components to replace them. When I went to remove the old internal components, it fell apart. I tried to remove the outer portion of the core, but it was stuck in the valve casing. Since the water was out to the whole house I called Will's Plumbing because I had used them before and they provided great support last time. Mark showed up and initially tried to remove the inside parts to save me some money. When that failed, I purchased the full valve assembly and Mark replace the copper couplings and the entire valve. He did a great job, very professional and made sure everything was functioning (no leaks). I would highly recommend Will's Plumbing and Mark specifically for the quick response and great workmanship.

The service went well and fast. Contacted them, left a message, they called back the same day and came out the next day and completed the job.

Wade and Adrian did a excellent job. It required cutting a hole in the tile wall without breaking other tiles. It took them a little over an hour to do the job. I thought that was very fast. They cleaned up the work site.

Interesting that their site says they are closed today, a Saturday. We called this company on a Saturday morning receiving a recommendation through close friends. A Beyer Boy plumber came out within 1 hour of being called, and he basically came in to repair a mess left behind from a plumber we called yesterday who left us in a mess, he left us with a broken part left inside of our valve mechanism and no water and no offer to cap the water off at the shower, so we could have water elsewhere. We had to go all evening and early morning without water. Our guess is the plumber who initially came out was not qualified and or wanted to go home, afterall it was Friday afternoon and he was off for the weekend. At the very least he could've offered to cap off the valve and turn our water on elsewhere. First plumber informed us we had to have a complete shower valve replacement not repair so instead of the initial quote of $385, now the cost would be $1400!!! Beyer Boys repaired our shower valve for $274 instead of the $1400 quote we got from the first plumber. A replacement was not needed! It just needed to be repaired. Keep in mind this charge was for a Saturday morning call, we were not charged a service call or upcharged a weekend fee! How many plumbers offer that kind of service? No doubt, I will not use anyone else except Beyer Boys for my plumbing repairs, thank you so much for over the top, above and beyond service.

The dispatcher called and asked if the plumber could come earlier than scheduled due to a cancellation, to which I welcomed. Doug came, turned the water off, replaced the valve, tested for leaks, tested the water pressure and was done in 15 minutes. Good job.

He was very quick and efficient and did a great job. Did not damage any of the existing tile. I am very satisfied.