Overall, I am satisfied. React Fast has always been super-friendly, punctual and the prices are fair. My only issue with this recent service is the shower part that I needed installed was very hard to find. The plumber originally said he did not have the part and suggested that I get some additional work done or have a particular part completely replaced so that the faucet handle that he had in stock would fit. He quoted me over $600 to have this work done. When I told him that I did not have that amount I was surprised that he told me that I could call around myself to try to locate the part, or go to certain websites and try to find it. I told him I wouldn't know the first thing about locating a part since I a) did not know what part I was looking for and b) I was not a plumber. After asking the plumber to exhaust what he needed to do (AS THE PROFESSIONAL) to find the part he finally advised me that there was one store that may have it, but I would need to pay for his administrative time in calling this place and his travel time in getting the part. I told him of course I would pay his fees, as obviously I wanted to go the cheapest route. I felt like he "conceded", but got the problem resolved.