We called, got a very knowledgeable serviceman to come by and examine and give an estimate. I know something about plumbing, having goten my limite experience when completely plumbing an apartment I helped build. I realized that getting a line to the Mstr bath lavatory and shower from the HW heater would require chopping several holes in our walls and celings. That seemed like a major task to me and a call to my State Farm office made me aware that they would not pay one cent toward dreplacing a line, since here was no obvious damage to the structure. I did not want to WAIT fill I saw a major damage area, so I turned off the hot warer and asked Wills to go ahead and do the repair. They promised to be here between 9 and 11 a.m. the following day. I got a call at 8:55 telling me they were on their way. They arrived, got busy laying out the problem and likely places to start. The plumber who was running the job knew some tricks. Several hours working in a hot attice which was filled with blown fiberglass was no picnic for them, but they got the job done with minimum demolition of my walls and none to my ceiling. Not only amazing to me, this was so much better than I had expected and I would recommend the plumber, Ian, and his helper, Marc, to anyone. Both good at their jobs, and working together like a real team, these guys did a much better job than I would have expected from any plumber and I would enthusiastically recommend them to anyone for any sort of plumbing needs.