San Antonio Post Tension Cable Repair

I called to ask a technical question on a remodel project for my home. I got in-depth explanation on how a new foundation is tied to an existing post-tensioned type foundation, best practice techniques etc. I am thankful that they offered sound professional advise and took the time. Shows that they are passionate about their work!

After getting several estimates for the repair of our home's foundation, I had the pleasure of the owner of All-Pro, Tony Cooper, come out to do the estimate for our house. Tony's results of his inspection were right in line with the other companies, but he suggested that there may be a sewer line leak that could be causing the problem and to have that checked first. I had the inspection done on the sewer line and it was inconclusive...it dropped 1/8" in 30 minutes and some say that is a leak and some say not. Not being a plumber, how would I know. I called Tony and gave him the results. Tony was the ONLY foundation repair company to send out an actual engineer to do an independent inspection and evaluation. All-Pro paid for the cost of this inspection and engineers report. Tony returned after he received the full engineer's report and showed us what needed to be done to correct the problems. Based on the engineers report and Tony's own results, we needed 30 piers, including 2 through concrete in the rear of the garage (where none of the other companies had suggested any) and one in the front of the garage entrance. Some of the other companies estimators (NOT engineers) had pretty much just gone around the house and wanted to install piers every 8' or so, including three across the front driveway, 2 through the concrete by the front door and 2 through the rear patio concrete. All-Pro was able to determine where the piers were actually needed and there were some areas on one side of the house that did not require a pier. Tony's estimate was about $3,000 less than the nearest competitor and I was impressed with his honesty and his use of an engineer to ensure the work that had to be done was proper for our foundation problem. All-Pro was originally supposed to be out to do our work in May 2012, but about a week prior to the scheduled work they called and asked if it could be set back to June since some of the supervisors they wanted on the job site were not available. They gave an additional $500.00 discount for the "inconvenience" (which it was not) and we scheduled for June 16th, a Saturday. I was told they would be able to get all of the required work done, including the 3 piers through concrete in one day. I was not totally convinced that would happen as I had earlier in the week saw a different foundation repair company working on a home down the street from ours and they were there for 3 days. The crews from All-Pro arrived at about 10:00AM yesterday and they hit it hard. They excavated holes around the entire house, had the 3 holes cut in the concrete and excavated and were installing the piers in no time. They worked hard and had a number of supervisors on scene that were just terrific. I cannot say how impressed I am with the quality of their workers and how hard they worked all day in the Summer heat. Our ground is clay and rock and they managed to dig through it with minimal impact on the shrubbery and other landscaping. Tony came to the work site in the afternoon and supervised the lifting of part of the house and showed me how the cracks went back together. Our fireplace facade on the inside had actually moved over about 1/2" over the years and I was pleased to see that after the lifting that it was back in its original place where it should be. The crews from All-Pro replaced as much dirt from the excavations as was possible then placed the left over soil in my back yard where there was no grass and spread it out there. Their clean up was amazing, including inside of the garage and everything was neat, swept and clean before they left at about 6:00PM. There were 3 supervisors on location and I cannot commend them enough. They had determined that an additional pier was needed under the fireplace in the rear of the house and installed it for no additional charge. The engineers report also had 2 root barriers on it that were not part of Tony's original estimate. Tony had his crews install them, again at no additional charge. I could not believe that all of that work had been accomplished in the span of one day and that it was so well done. I will have the plumbing and sewer lines tested this week to ensure there are no problems and this is required within 30 days of the foundation work to avoid voiding the warranty. Skip the others, use All-Pro if you have foundation problems!

The initial consultation was handled very professionally. We were provided with a clear understanding of the job to be completed, projected time frame to start the work, and costs. The company was actually able to start the job earlier then projected. The work crew arrived on time, with the foreman introducing himself and explaining what would be done and when he expected the job to be completed. The crew worked very hard and finished the job within the estimated timeframe. Upon completion the work crew cleaned up the yard very well and for the most part returned everything, including plants to their original location. We have engaged the company to repair the foundation on another home we own.

Our first contact with the company was with Dustin, one of GL Hunt’s sales reps. He was very friendly and professional, arrived on time for our appointment, efficiently surveyed our home, measured the interior floor levels, and gave us an estimate for the job. We agreed and he outlined what would happen throughout the repair. The workers arrived as scheduled for what was hoped would be a three-day repair, but due to rain it extended two more days. The workers were very professional and the foreman kept me informed each day as to their progress. At the end of the repair they cleaned up everything inside and outside of the house (we couldn’t tell they been there), repaired the few cracks that appeared in the exterior stone work of our house (this was expected) due to the leveling, and they were on their way. We received our written warranty for the work in the mail. It is transferrable to the next owners. We highly recommend that you consider working with G.L. Hunt for foundation repairs—slab ,and pier and beam.

We had a feeling that we were going to need foundation repair based off of what little we knew about the area (NE San Antonio) and the symptoms to look for inside your house. We had several companies come out and give us estimates and decided to go with GL Hunt. Koy came out to give us an estimate. He was very professional, answered all of our questions, and was very good at explaining exactly what we were going to be having done. We were told that the next appointment wasn't for 2+ months. It wasn't ideal, but it wasn't something that was their fault or a deal breaker. However, when the lady called to schedule my appointment they had an appointment open up later in the week and I was able to book that! The crew came out on the day they were supposed to and took how long we were expecting. They were very courteous and professional the entire time they were here. The foreman was in constant communication with me and kept me apprised of everything they were doing. They finished up in just under 2 days. I don't recall the exact number, but they used 22 or 24 of their concrete piers, put their soil stabilizer in the ground, and scheduled a static line test for me with a plumber (something required and included in their price). The team doing the soil stabilization noticed that we had dirt settling in the holes they dug and scheduled another team to come out and fill the holes in more with top soil. It was great! Overall, I'm incredibly happy with what GL Hunt did and have piece of mind knowing that they not only offer a lifetime warranty, but will be around for a long time. Some of the other foundation repair companies offer a lifetime warranty, don't do a very good job, and change their business name. They continue repairing foundations but, because they're a "different business", they don't honor their warranty. GL Hunt has been in business since the late 80's, as the same company, honoring their word and their work. Ultimately, that was one of the biggest reasons we went with them.

Contacted company early May. They sent a structural technician (Daryl) to inspect foundation. He took electronic readings to assess condition. After determining that it was needing repair, he suggested I have the plumbing under the house tested for possible plumbing leak (if broken, foundation repair might be covered by homeowner insurance.) I had them send their own plumber from their plumbing division. Had some difficulty getting the plumber to actually visit when agreed, so I called Daryl and he took action. The plumber finally arrived and performed tests and said it was leaking. Cost for test was $150. When I reported this to insurance co., they also sent a plumber to verify. Their independent plumber did a thorough test and showed me that it was not leaking, therefore, claim was denied. I relayed info to Daryl and explained I would need his proposal to repair foundation, based on his initial visit/inspection. Said he would send it to me. After several days, I had not received it, so I called him back. I reminded him I was still awaiting his proposal, and he again said he would send it. I never did receive it, so I disqualified them from consideration and called another company. I am pleased to report that I had GL Hunt perform the work and am very glad I did - see separate report for them.