Pre-installation site inspection and product offerings with Jason, Alamo Water Softeners' Water Consultant, was thorough and informative, allowing us to easily make an informed decision on whether to proceed with replacing our existing softener, and which Alamo Water Softener would be best for us. Installation was accomplished by an exceptionally efficient and knowledgeable technician, Eddie, who insured the location and configuration of the new softener's resin and brine tanks were satisfactory for us. Installation included replacing most of the indoor copper water lines with PEX supply lines and new shut-off valves. The electronic control valve included with the new softener provides significant system information over the previous softener's mechanical control valve, including displaying a notice when salt needs to be added. Installation included 200 lbs of water softener salt crystals.