Brian met with me for the first time about 10 days before starting the job. He was very helpful and professional, listening to all my ideas and concerns. I had an estimate later that day and after after comparing the other bids I had received I hired Platinum Pro because Brian was the most thorough in explaining how everything would be done, and, of course because of the high rating on Angie's List. Juan, the tile guy, showed up right on time on Monday morning and worked every day through Saturday to complete the job. The new shower looks great, and I couldn't be happier. I took photos to add to my review, but can't find that option on this review page. Guess you'll have to take my word for it. I will definitely consider Platinum Pro for any future remodeling needs.