The good: The contractor showed up within an hour of our initial call, then scheduled the full job for the next day! Amazing. They completed the task within one day. The bad: This group had zero respect for our property. They left several hundred feet of corroded pipe laying amongst the trees. They cut down a tree without permission ( ostensibly for a laydown area, even though there was already a laydown area available that had been used in the past for this purpose). They damaged a stacked rock wall, damaged the pump house roof, and generally made a mess of the exterior of the pump house. The interior of the pump house was also a muddy mess. The Ugly: When contacted to enquire when they would return to clean up the mess, the contractor stated that 1) most people want the old pipe, so we left it. 2) this is a messy process and some mud should be expected. 3) we had to make a place to put the pipe, so they and quot;trimmedand quot; a tree. He became belligerent and combative when we offered that yes we understand a mess occurs, but we think it is part of the job to clean up. This group offered no communication as to what they were doing, nor gave any sort of estimates prior to performing the work. Since they had done work for us before, we trusted they would perform acceptably. They are the most unprofessional contractor of any that I have encountered (and I've been managing commercial property high-rise, medical, retail, and warehouse for over 20 years).