I left a message for the company and within 5 minutes they called back and scheduled an appointment for the next day. We moved to a new home and not all of the outdoor lights were working in our backyard. Since we were having a party with almost 200 teens the next week, we needed the backyard to be well lit. The electrician took the time to help me find out which switches were working and which were not. He capped off one and repaired others. He was unable to repair the light in the pool - I had to get a pool guy to do that. Electrician was patient, professional and got the majority of the job done.