Mr. Lilly accompanied me to order the doors, picked them up from Loews when they arrived, and installed them. The old doors had been badly damaged by water. Therefore the doors, sill, frame, and interior molding had to be replaced. He supplied the molding and stained it to match the molding of another pair of doors in the same room. This was not easy because the molding was several years old. A flush bolt on the inactive door was broken. Mr. Lilly called Loews because I didn't know how to describe it. Loews ordered a replacement w/o charge.