We had a leak in our kitchen ceiling in two different areas. Thought it was from the upstairs bathroom. They showed up to our home on time, researched the problem and found that the leak was actually coming from our master bathroom toilet and a second leak from the jacuzzi tub. The second bathroom toilet was loose and although it wasn't leaking, he showed us how much the wax band was worn and would start leaking sooner or later. We had him replace both toilets upstairs, repair the jacuzzi tub drain line, replace the tub fixtures, and repair the clean the jacuzzi tub motor. He did have to cut a hole in our kitchen ceiling to make sure there was no mold. Thank goodness there wasn't. So we have to have an expensive ceiling repair now. However for the amount of time that was spent at our house and the amount of work, we were satisfied with the work, their professionalism, and price. Hope we don't have to but would use them again and would recommend them to a friend.