Crew showed up on time and prepared. They were professional and got right to work. When I asked for some modifications to the original ask they easily complied and were very helpful. First impressions are lasting ones and I'll use their services again when needed.
Lost about half the lights, Sunday before Christmas! Will was out Monday morning, had the part in his van, and we had full power by noon. Don’t run yer Grampa’s space heater, for hours, folks. Lesson were learned. Thanks, Will!
My first inquiry regarding conversion to solar power was made through the City of Berkeley website which referred me to Energy Sage. After I made a request for bids on the Energy Sage website, I received two bids, one of which was from Solar Union. The Solar Union representative answered all my questions about how the system would work, what kind of relationship I would have with PG&E, and the difference between owning and leasing a system. He was very prompt and thorough in responding to my questions. The actual installation took no more than three days, including approval from the building inspector for the City of Berkeley. The system has functioned flawlessly since its installation. The Solar Union representative has continued to be very helpful, answering questions about how to follow the real time performance of the system?monitoring capabilities are included in the package. I am very happy with having solar electric generators on my roof, both for my personal good and for the good of the planet
Returning Happy Customer! Used ESA Solar the first time for my home - (24 each) Solar Panels installation of 6.8 Kw inverter. Very Confident on using them again for a second time and was very pleased with the results. This time I met with Mr. Ellsworth Corum III to discuss the type of battery backup system that I had in mind (TESLA) and other choices available if we were to loose Electric Power from the Grid (Duke Energy) in an Emergency situation. Followed up with Mr. David Click doing the Site Survey and talking about the locations in my garage for the installation of the new Tesla Powerwall, Tesla Gateway and Lumin (Load Management Unit). Due to the COVID-19 items were delayed on shipping and other issues with the wrong unit sent by a supplier. Thanks to Ms. Morgan McMahon for keeping me informed during this times. Kudos to the installation Technicians (Jose, Gerardo and Gatlin) that worked hard and non-stop to make sure all the equipment was to optimum service. Overall a Bravo Zulu goes to Sunpower by ESA Solar for their Outstanding Team Work and Customer Service
This review replaces a previous review written as the work was nearing completion, after the field supervisor was freed from a larger assignment. With his hands-on leadership, the project was closed out in a few hours, and the county inspector approved the work. It was a rocky road. This three-day project expanded into three weeks. While the initial team started well, the work was slowed by equipment failures, reassigned workers, and poor team communication. The work failed two county inspections due to insufficient management oversight, and was resolved by redoing a lot of the work and tearing up more of our yard. Two sprinkler lines had been broken and improperly repaired. After I spoke with the owner of the company, a senior leader ensured the sprinklers were fixed, and the work area cleaned. The owner and managers are using this experience to further train their staff on their field practices
Excellent inspection! Our service technician arrived on time and knew how to quickly find and diagnose the problems with our unit, even with many complicated parts. He provided detailed photographs to document what he found and offered a variety of solutions to repair or replace our HVAC unit - even if we chose to hire a different contractor. Based on our technician's professionalism and great customer service attitude, I would highly recommend Gilmore for any of your heating or air conditioning needs
Everything went smooth from the sale to the installation and service. Even the installation guys had a great attitude and made the process comfortable. Rob is a very good customer advocate. He is up front and honest and he is quick to go out of his way to help make things easy on the customer side. This is the third time I ha e used this company. After the first time which went well, I shopped for a better price the second time and chose another company. I had to fire that big brand name company and RCI came and took care of my second project quickly and effectively. I will use RCI for all my solar projects going forward
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