We had approximately 15 trees removed from our yard. Most of these were full-sized, mature trees. We had several quotes and decided to go with TrueTimber because they seems like good guys and had the best quote. The process was not super smooth, but the fact of the matter is that a good amount of quality work was done for a great price. They came out and did an estimate for us and we booked an appointment for 6 weeks out. They were super busy, but we were impressed enough with them to wait. They took down approximately 15 trees for us in one business day. They did not haul away the trees that day because there wasn't enough time. Then... the trees sat for 2 weeks. It snowed twice, the yard was a swampy mess, and they were unable to do any work for anyone for almost a week. Finally the trees were removed and about 1 week later the stumps were ground. The stump grinder had to come out two additional times due to missed tree stumps / roots. To be fair, the yard is filled with debris and old leaves and the stump grinder was not one of the original arborists that came out. I can understand how this happened but was still frustrated. I am sure that the issues we had would not have happened if the weather had not been terrible and if the baseline status of our yard had not been a disaster. Overall I think that True Timber did a great job and I have already recommended them to several people that I know.