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Richmond Washer Repair

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Reviews in Richmond to Repair Washing Machine

Neli Virtual Appliance Repair
5.0
Hammond walked me through checking out various items on the washer. He got me to get into the error codes and was able to diagnose the problem relatively quickly. Very pleased.
- Jonathan D....
Stanley's Appliance Service
5.0
Mr. Stanley was great. He came the day after I called at the appointed time. Fixed my fifteen year old washing machine and said it was in great shape. I'm into fixing and not buying new things. Definitely would use him again.
- Beverly F....
Stanley's Appliance Service
5.0
Called and made appointment and got same day service. Quick fix that I would not have known how to do myself.
- Shawn G....
Stanley's Appliance Service
5.0
I can't even begin to explain what a refreshing change it was to deal with Ken & Co. at Stanley's Appliance. They called when they said they would call, they did what they said they would do, and they were incredibly friendly. The prices were exceptionally reasonable, much cheaper than buying a brand new washing machine! I would highly recommend them if you are looking for a prompt, thorough, friendly, and affordable service.
- Melissa T....
Stanley's Appliance Service
5.0
I contacted Stanley's and got same-day service. The Technician was friendly & courteous and got the job done very quickly. Reasonably priced, too!
- Jennifer B....
Stanley's Appliance Service
5.0
I talked with Beth at Stanley's and she informed me that they no longer work on my brand of washing machine but gave me the name and number of someone who did. It was very impressive and professional that she took the extra time to give me a referral.
- Leigh B....
Home Appliance
5.0
This was my first time using this company. Chris, the technician, schedules his own appointments so when I spoke with him he asked me what the problem was. He listened and was able to troubleshoot over the phone. When he arrived he had the part that was likely the problem so I would not have to pay for a second visit or wait for the part to come in. Chris was friendly, knowledgeable and prompt. After a hands-on evaluation of the problem, he explained what the problem was, what was needed to fix it, and how to prevent the same issue in the future. The Angie's List discount was offered without me having to ask and I could not have been more happy with the entire process. Next time I have an issue, I will not hesitate to call this company.
- Larae V....
Stanley's Appliance Service
5.0
Our washing machine stopped draining the day after we returned home from vacation. We gave Stanley's a call after seeing the positive reviews on Angie's List, and I'm happy to say that they lived up to the other reviews. Our technician was on time for the appointment, very friendly, and knew exactly how to go about finding the problem, which turned out to be a child's sock that was blocking the drain line. We will happily use Stanley's again!
- Aaron K....
Sears Home Service
1.0
When I called initially the service person came out relatively quickly and looked at my machine. He noted that it needed some replacement parts, ordered them, charged me $450, and the parts arrived at my house in a few days. The first date he was to return was switched to a later date and I was informed by an automated message. It was for one day later, so I was ok with that. That day, however, the repairmen called me after the window that he was scheduled to be there and told me he would not be able to make it. He said that they had overbooked him and he was exhausted and couldn't come. So the next day I called the Sears number to see when it had been rescheduled for. I was told that they couldn't come for two weeks. I balked and told them that was unacceptable. They ended up sending someone the next day. He tried to make the repair, but said that the water valve leading into my washing machine needed to be replaced before they could make the repair. So I called a plumber to fix it and the washing machine repairman came the following morning, as scheduled. After working on the machine for a while he said that the parts that had been delivered were defective and he would reorder them and have them sent to my house again, rushing the order. The parts arrived in two days but when I called to see when they had rescheduled the repair it had not been rescheduled and then they gave me a date that was again 2 weeks out. Again I argued that this was not acceptable, and eventually, after speaking to 4 different people, I was given a date 5 days out. Still unacceptable, as my washing machine is not working. In spite of my best efforts I have still not been able to get someone out this week. If the machine is actually ever repaired I will be genuinely surprised. If the original repairman hadn't convinced me to repair rather than buy a new machine I would have been much happier. While it would have been more expensive, it would have saved me a good deal of frustration and time.
- Mary A....
GENE'S USED APPLIANCE SALES
5.0
They correctly diagnosed the problem with my washing machine over the phone, arrived on time, and repaired it to my complete satisfaction.
- Rob L....

Washing Machine Repair in Richmond

5.0

(206)

angi certified
Award 2020Super Service Award
offers coupon
Recent Review: Replace switch on 18-year-old Kenmore washing machine. Now it works again.
4.8

(77)

Recent Review: Fixed it & had part on truck
4.7

(539)

Award 2020Super Service Award
Recent Review: Scott was very helpful and resolved my issue on the first call. We met using video chat and he talked me through the procedure
4.9

(191)

Recent Review: This was my first time using this company. Chris, the technician, schedules his own appointments so when I spoke with him he asked me what the problem was. He listened and was able to troubleshoot over the phone. When he arrived he had the part that was likely the problem so I would not have to pay for a second visit or wait for the part to come in. Chris was friendly, knowledgeable and prompt. After a hands-on evaluation of the problem, he explained what the problem was, what was needed to fix it, and how to prevent the same issue in the future. The Angie's List discount was offered without me having to ask and I could not have been more happy with the entire process. Next time I have an issue, I will not hesitate to call this company.
5.0

(2)

Recent Review: They correctly diagnosed the problem with my washing machine over the phone, arrived on time, and repaired it to my complete satisfaction.
5.0

(59)

Recent Review: That went very well. I had him twice. I would use him again. I think the service man was Mr. Jennings himself. What he did do was he fixed the part. He went a step further to look at other parts of the washing machine including the turn on water valves. He looked at the front thinking I’d put soap in there that might be clogged. He looked at other parts, which scared me to death. I didn’t know if he was fishing for business or what. I wished he hadn’t done that but he did. He was looking other parts to see if things were correct. His pricing was just the usual. His price was fair. It was okay. He actually apologized for the part being so expensive. He said that they got a $30 part to do the same thing but mine was a $60 part. He apologized for his price. He is very responsive. He was punctual. Probably he was a little too punctual. I had to get up and see him. That was good. He came the next day and he came on time. I got the right guy here. I would call him again.
4.6

(16)

Recent Review: I was very pleased with them. They were prompt, they seemed very knowledgeable and they helped me weigh the advantages and disadvantages of repair versus replacement of a dryer. They pretty much diagnosed the problem over the phone, when the repair man arrived he had the parts with him and was able to repair it in about 30 minutes. They were very responsive and I was able to schedule an appointment within a week.
4.5

(406)

Business Description: A small family owned business with 10 employees. Our business goal is to value our customers while providing quality service at a professional level and giving them a fair price while standing behind our products and services. All Angie's List customers will receive a 10% discount. Additional services: Unstop sewers, drain pipes, clean-outs. Bath & kitchen Remodeling

Frequently Asked Questions & Answers about Washing Machine Repair

What services are related to Washing Machine Repair?

  • Appliance Repair

  • Large Appliances

  • Handyman

  • Plumbers

What do customers in Richmond say about Washing Machine Repair?

Mr. Stanley was great. He came the day after I called at the appointed time. Fixed my fifteen year old washing machine and said it was in great shape. I'm into fixing and not buying new things. Definitely would use him again.