Richmond Roof Leak Repair

couldn't be happier with our experience. highly professional and skilled work performed in a timely manner at a very reasonable price. absolutely would hire again!

Contacted to get estimate to repair roof leak around chimney. Scheduled appointment and they showed up promptly for the scheduled appointment. Nathan's inspected area in need of repair and provided knowledgable, detailed info on what needed to be performed. They provided a quote for work to be performed that included detailed info of everything we had spoke about...(Remove all roofing and flashing around chimney, reflash and re-shingle roof around chimney including ice and water shield. The quote was fair and comparable with the quotes from other companies that I contacted. There was rain in the forecast and they were able to complete the work prior to the expected rains. They did a great job and did exactly what they said they would. Thanks

Arrived on time and was very personable. Was very thorough with procedures taken to locate leak. Gave several tips to avoid future potential problems. Took extra care to clean up and left things actually cleaner than before his arrival. Great experience. I will definitely use them for future roof maintenance.

Exceptional job, fair price, left the place clean and fixed the issues. Great painless communication!

Our vaulted sunroom and sunken family room both meet the main house in a crazy mess of roofing angles. The stains on the ceiling meant a leak, but where? Two roofers said to recaulk and cross our fingers for a fix, a third said it was a combo of roofing AND siding and he wouldn't touch it. Carlos came by outstanding recommendation from a neighbor. He gave the area a thorough inspection and outlined a true fix: pulling up shingles, removing siding, replacing everything underneath (flashing, J-channel moulding, roofing paper, air vent flashing, ice shield membrane. He also replace two 12 year old two-part skylights with new, tempered glass skylights, which are gorgeous. We had not intend to do this (despite his recommendation that it would be a tremendous visual upgrade- which it is) to save $500 costs, but it was necessary when he pulled is the old ones and found hairline cracks that causing mold/ mildew between the layers (I just thought they were dirty!). He did proactively track down a cheaper option (new two-part lights for $350) since he knew I had not planned on replacement- I'm glad we went with the beautiful glass, given the minimal price difference. Carlos caulked some small mail holes in a different part of the house for no additional charge Carlos and his team were on time, worked non-stop all day, and finished in one day instead of two. My deck and yard were a DISASTER during the project but PRISTiNE when he left- they know how to clean up after themselves. Carlos is very polite, professional, and easy to work with. He communicates by email or phone. Pricing was very good- I got a second quote for the same work that was $1500 more. Wish I could have fixed this problem with $500 worth of caulk, but at least it is now corrected for the long haul...

Timely Service, great communication, professional workmanship, and focused on saving the customer money while offering quality work.

Repairman was skilled and repaired multiple leaks. Knowledge of roof repair seemed extensive. We had nail pops and damaged shingles. Cost was reasonable. Only negative was they arrived at 8:55am for scheduled 8am arrival. Called to say they were running 30 minutes late, but actually came almost an hour late. Business is 40 minutes away from us and maybe they didn't appreciate the required travel time at rush hour, not sure. Would use them again.

On Wednesday, 16 November, I discovered that my roof was leaking into my attic and onto the ceiling of my bedroom. My family and I were planning on leaving town for a week, so I needed to get this repaired immediately before leaving. So, on Thursday, I called a company that had done some work for me previously and they told me that they were booked for 4 months out and just didn't have any people available. So, next, I called Professional Home Services. Mike answered and told me that he was busy also, but would see what he could do to help me out. It turned out that he was doing some work in my area on Friday and at the end of the day was able to come by and check out my problem. He found the problem and repaired it in about 30 minutes. I appreciated the way Mike followed through after telling me he'd try to fit me in. He called as soon as he knew he could make it to my place and he was very polite and courteous in working with my wife who was at the house. Then, he called me at my office around 5:30 or 6 PM to explain what he had found, how he had fixed it, and the probable cause of the leak. He also told me that there would be no charge for the service. He insisted that it was a fairly simple repair and that he wouldn't take any payment for the service. Obviously, I was appreciative and impressed. I will gladly use Professional Home Services in the future.

Carlos and his main man come out and look for the leak but wasn't able to see it. So they went back and figured me a price which I had Friday morning. Around 2 p.m. I called Carlos and gave him the ok to fix. The repair was started at 3 p.m and finished by 5 p.m. Not bad, found leak on Wednesday and fixed by Friday. Wow thanks for the fast and fair response.

They came out to assess the damage quickly and finished the work in a few hours. The crew was quick and courteous. Would definitely hire again.