Richmond Flat Roof Repair

i dealt with Mike Davis, who was very responsive and very helpful. He came out, gave me an estimate and walked me through my options. The flat rook over our den was leaking so we needed it fixed as soon as possible. Once we settled on the Duralast roof, because it's Energy Star rated and will last longer than any of the other options, and is less likely to leak, we scheduled a time for the repair. They came and did the repair in a morning, cleaned up and took everything with them. I was away when they did it, but my husband said they were pleasant and that Mike showed him exactly what he was doing and fully inspected for wood rot from our leak. When I gave back from my trip, the rook was repaired and there was very little evidence that they'd ever been there. The roof has held up beautifully since then (though the Duralast does make it look a bit like a swimming pool). They were professional and responsible. When I needed the EnergyStar data for my taxes, they were very helpful and gave me what I needed, even six months later. It was expensive, more than a standard roof repair would cost, but it seems to have been worth it. I am very happy with the work they did.

Hardesty did a great job with our flat roof replacement and repairs. Dustin was very thorough with inspecting our roof and pointing out areas of concern including where we had experienced leaks. The team that came out worked extremely hard and did a great job to complete the replacement. Beyond the leaks being gone, we can also tell a difference in the insulation the new flat roof membrane provides and helps keep the house warmer in the winter and cooler in the summer. In regards to the repairs, they were unable to do a few due to nature of our roof and promptly took those potential charges and an additional discount off the initial quote. Communication with them was good throughout the process. I would recommend them for repairs and flat roof replacements.

I called these guys to fix a flat roof on my porch. I've called a bunch of places around town and nobody wanted to deal with an asphalt and chip roof that was so small. They were doing a roof down the street from me and I called the number on the side of their truck. The price they quoted me I couldn't argue with. The number I provided is a rough estimate as it was a few months ago. Dealing with this company was painful. I had to keep calling them to get updates, they'd never call me. When they finally came out to do the work they "borrowed" a few of my buckets around the house without asking. Dumped what I had in those buckets on the ground and used them for whatever they needed and then just left them laying in the yard. I guess the real point is, I now have a working roof even though the workers could have had a bit more respect for the property they are working on.

I was very happy with his service and he was very friendly. The appointment was made and he was there when he said he would be.

It was a great experience and we felt fully informed during the process due to weather delays. The crew cleaned up well when they were done.

I received three quotes from Angie List contractors. Aaron's was the lowest and turned out to be a wonderful experience! Nat and crew came when stated and did a great job on two flat and one shingle roof. They also went above and beyond by replacing wood that they found bad without charging extra!!! I was very pleased with the complete job to include quality of product, price, appearance and cleanup. I would recommend them to others and will use them again when necessary!! Thanks Aaron and Nat!

Do not hire this company. We purchased a home in December. Unfortunately, the seller agent - Valentine Properties - hired Mr. Leo Poe and his company Snap to replace a flat roof as part of our contract. On the day of our walk-thru, Mr. Poe was still in the process of working on the roof. At sight, the roof did not look as it was supposed to, sloped in one direction away from the house. Mr. Poe insisted that the way they did it would not cause us any problems. He provided a "warranty" for seven years. After our first major rain, the roof leaked. We had 4 different roofers come to inspect the roof. Each one of them pointed out various problems with the work that was done by Mr. Leo Poe. The flashing around the edge of the roof was installed incorrectly. Not all of the seams were sealed. There was an open gap between the roofing material and the substrate below. And the materials they used are rarely used anymore. Comments by other roofers included "it's a mess", and "they didn't know what they were doing". When we contacted Mr Leo Poe he patched one area of the roof, but it leaked again the following week. Instead of promptly replacing the roof as we requested, he sent a "partner" who, when asked, admitted that he did not do roofing, but was looking to find a leak. It seemed as if Mr Leo Poe was trying to find another issue in the house to blame the leak on. This, despite there being a large gap that we found on the flat roof open to the elements, and 4 other roofers stating it was installed incorrectly. Instead of getting a proper roof replacement that was part of our home purchase contract, we have a loss of more than -$5000, as we now not only have to replace the roof, but also the ceiling that was damage inside, and other damage to property. Our initial instinct was that Mr Leo Poe was not competent in roof repair when he worked on the roof the first time. This was confirmed by the leak. And also by 4 separate roofers.

They fixed a leaking area and repainted our flat roof. The work was done on time and professionally. The roof continues to serve us well.

Very professional. Showed up, easy to communicate with, easy to contact by phone. Did good work, cleaned up, tried to please occupants. Would definitely recommend them

They are terrific price wise. They were efficient, on time for the appointment and pleasant to work with. They tried hard to get everything done and were responsive to any issues.