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Reviews in Richmond for Flat Roof Repair
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Hardesty Roofing
3.0
I called these guys to fix a flat roof on my porch. I've called a bunch of places around town and nobody wanted to deal with an asphalt and chip roof that was so small. They were doing a roof down the street from me and I called the number on the side of their truck. The price they quoted me I couldn't argue with. The number I provided is a rough estimate as it was a few months ago. Dealing with this company was painful. I had to keep calling them to get updates, they'd never call me. When they finally came out to do the work they "borrowed" a few of my buckets around the house without asking. Dumped what I had in those buckets on the ground and used them for whatever they needed and then just left them laying in the yard. I guess the real point is, I now have a working roof even though the workers could have had a bit more respect for the property they are working on
- Anthony B....
C L Wright Roofing Inc
5.0
I was very happy with his service and he was very friendly. The appointment was made and he was there when he said he would be.
- Berenice F....
Snap Home Pro/Snap Roofing
1.0
Do not hire this company. We purchased a home in December. Unfortunately, the seller agent - Valentine Properties - hired Mr. Leo Poe and his company Snap to replace a flat roof as part of our contract. On the day of our walk-thru, Mr. Poe was still in the process of working on the roof. At sight, the roof did not look as it was supposed to, sloped in one direction away from the house. Mr. Poe insisted that the way they did it would not cause us any problems. He provided a "warranty" for seven years. After our first major rain, the roof leaked. We had 4 different roofers come to inspect the roof. Each one of them pointed out various problems with the work that was done by Mr. Leo Poe. The flashing around the edge of the roof was installed incorrectly. Not all of the seams were sealed. There was an open gap between the roofing material and the substrate below. And the materials they used are rarely used anymore. Comments by other roofers included "it's a mess", and "they didn't know what they were doing". When we contacted Mr Leo Poe he patched one area of the roof, but it leaked again the following week. Instead of promptly replacing the roof as we requested, he sent a "partner" who, when asked, admitted that he did not do roofing, but was looking to find a leak. It seemed as if Mr Leo Poe was trying to find another issue in the house to blame the leak on. This, despite there being a large gap that we found on the flat roof open to the elements, and 4 other roofers stating it was installed incorrectly. Instead of getting a proper roof replacement that was part of our home purchase contract, we have a loss of more than -$5000, as we now not only have to replace the roof, but also the ceiling that was damage inside, and other damage to property. Our initial instinct was that Mr Leo Poe was not competent in roof repair when he worked on the roof the first time. This was confirmed by the leak. And also by 4 separate roofers
- Marc B....
Aaron's Roofing, Inc
5.0
I received three quotes from Angie List contractors. Aaron's was the lowest and turned out to be a wonderful experience! Nat and crew came when stated and did a great job on two flat and one shingle roof. They also went above and beyond by replacing wood that they found bad without charging extra!!! I was very pleased with the complete job to include quality of product, price, appearance and cleanup. I would recommend them to others and will use them again when necessary!! Thanks Aaron and Nat
- Toby H....
Advantage Roofing Inc
5.0
Very professional. Showed up, easy to communicate with, easy to contact by phone. Did good work, cleaned up, tried to please occupants. Would definitely recommend them
- Richard S....
Nathan's Roof Repairs Inc
5.0
They returned my call the same day. The men who came out to do the estimate were polite and efficient. The work was done the next day (other companies could not come out for at least two weeks), and they charged less than a quarter of the price quoted by two other companies. There was no evidence of any more leaking during the recent tropical storm
- Melissa W....
SP Peregoy Home Improvements
5.0
Did everything he stated he was going to do in a timely manner. Cleaned space daily after he was done. No "surprise" costs. Did a good job on both projects.
- Lisa W....
Cisneros Roofing
4.0
The original crew performed the assigned work. The work was substandard. The owner reviewed the work and had the roof torn off and replaced again. The final job was done very well. Unfortunately it took the owner getting involved.
- David S....
Affordable Roofing
2.0
Do not ever call or hire this company. I hired this company to replace a leaking roof over our master bedroom. Before the work was done, I stated over and over again that I wanted a pitch put into the roof so that the flat section would not hold water as it did before (the reason it began to leak into our bedroom in the first place). Matt was kind enough, professional enough and his estimate was very low. He told me he planned to install a tapered system that would set a pitch in the roof so I would not have standing water again. Sounded great to me. On the day, they arrived, ripped off the old roof, replaced some bad wood (an additional $700+) and proceeded to install the new material. I had no idea what a tapered system was so I asked if one was being installed. I got a vague, 'yeah, it's there' and they continued on. I did not see any additional pitch. I believe what happened is they forgot to order the tapered system and just wanted to get the job done. So here I am almost five years later and my roof has 2" of standing water and will begin to leak any day, I'm sure. I've had other contractors look at it this week and they tell me that the materials used were the absolute bottom of the barrel in quality. Super flimsy stuff and that it should have had a pitch set in it from the beginning. I gave Affordable Roofing a chance to review their work and make it right. Grover came out to inspect the roof. His answer was a question, "So what do you want us to do?" I'm now determining if I have a claim against them in court as the work order I signed and paid reads " INSTALL TAPERED SYSTEM." So it seems I paid for it, but never got it. This company knows how to do stuff on the cheap, but as far as customer satisfaction, and quality of work...don't even bother with them. I think this was a case where they were in over their head and took the easy way out
- Mike L....
Cisneros Roofing
5.0
The experience with Cisneros Roofing was excellent from start to finish. The three person crew were very professional and did an excellent job. The building has a flat roof and the crew was extra careful to cover and protect the house the first night in case there was any rain. The company was responsive in all communications from bidding to billing
- Allan R....
Nathan's Roof Repairs Inc
2.0
They told me it was actually the brick that needed to be re-done. I had the brick re pointed and it turns out my roof was trashed. I don't think they specialize in flat roof's, which is what I have.
- Lynn K....
BNW Builders
5.0
BNW responded immediately with an estimate to complete this job; we had contacted several other roofing companies, but they did not respond in a timely manner - some not at all. BNW gave us an estimate and adhered to it, finishing the work in one day, as they had scheduled. BNW installed custom-made French doors for us last year and did any excellent job on this project, also; the doors are beautiful and professionally installed. Whenever we have more work to be done, we will not hesitate to call BNW first
- Judith L....
CTR - Cross Timbers Roofing
5.0
I ordered the big deal and had them come out and inspect the roof. They were out here quickly and found a broken slate and that my flat roof needed to be re-coated. They quoted that on the spot and were our a few days later to do the repairs. They even found another slate that needed repair and took care of that. It was a great experience
- Justin G....
CTR - Cross Timbers Roofing
5.0
The guys at Cross Timber were great! They did a fantastic job, were on time, on budget, professional, and kept the work area clean, Will use them for any additional Roofing needs, and recommend them to all of my friends.
- Christine C....
A Plus Roofing
5.0
From the initial phone call, through the estimate and getting the actual job done, we found them consistently to be an absolutely wonderful group of folks. Billy took the time to really listen to our needs and concerns then executed an excellent job that addressed all of our issues. As expected, they brought the work in on time and on budget. Now at the completion of the job, we couldn’t be happier with the quality and professionalism of the crew. As a result, we wholeheartedly give them an A+ rating and will look forward to recommending them to our friends and neighbors
After a section of our flashing had broken loose as the result of very high winds, and about half that section ultimately then ending-up actually breaking all of the way off, we reached-out to others whom we know to be highly experienced, reliable, and well-respected professional resources for a recommendation, from which SlopePro Roofing came back immediately, and without hesitation. As this occurred over the weekend, on Sunday… I called and left a message with SlopePro. Very first-thing the following morning, Monday, SlopePro was on my phone in response to my voicemail from late the previous day and, to my relief, was very surprisingly able to schedule Justin to come to our home mid-day of that very same day to evaluate the damage and provide a quote. The next two actions that resulted are very much the driving forces behind our being not only willing, but actually more than happy to take time out of our demanding schedule like this to ensure that SlopePro is recognized here, as follows: #1) After his evaluation of the -whole- of our existing roofing system/environment - - - not just merely the flashing damage for which he had been called out about - - - Justin informed me of a very routine minimum charge which would always apply to any contracted work, regardless of the work to be performed, and further then also informed me as well of several other discrepancies that he had identified, as the result of his very comprehensive inspection. It was - - - in that moment, and continuing on until now - - - when Justin and SlopePro immediately began to win our respect, and our business - - - current and future - - - as he-himself proceeded to the committing of SlopePro’s otherwise *additional* time and resources over those which would have instead been just minimally needed, in order to just simply repair/replace only the flashing (while of course still enforcing the minimum charge) and then moving-on. But… instead now also… of his/their very-own voluntary offering… additionally include the repair of ALL the current discrepancies across our entire roofing system and environment for that same minimum charge. Which - - - as is quite substantially noteworthy and important to acknowledge here - - - included upwards of about 15 to 20 missing asphalt shingle flaps in our instance! And… (yes, there’s more) in light of the timely and pending sale of our home, they took things even further by making accommodation to schedule the work for the very next-day, Tuesday. Things you just don’t see very often, if at-all, any more. #2) Well, #2 is as straightforward and simple as one would hope it to be… Not only did “they” show-up the next day and perform exceptional quality repairs… as it turns out… the roofing professional who showed-up to execute those quality repairs in our instance was non other than Alden Echols himself. President, and one of SlopePro’s 3rd generation family owners! Needless to say, the repairs were all completed to the highest standard, and they were actually even able to so closely match the color of our 16 year old shingles that you genuinely cannot distinguish which are the old original shingles, from the newly-repaired/replacement flaps! TO SUM IT ALL UP: I do recall, from days of old, these seemingly now non-existent concepts of ‘Integrity’, and ‘Going Above-And-Beyond’, which seem to be reserved these days for inclusion in merely folklore… novels… and movies. But after our experience with Alden and Justin and all the SlopePro Roofing team, I’m encouraged to have personal affirmation that these do indeed still exist around us, even today. So a big-fat and very genuine “thanks!”, once again to SlopePro! AND… a resounding “YES”… We would of course, unquestionably recommend SlopePro to everyone with any roofing needs whatsoever. Very Sincerely, Dan and Irene Allred Varina, V
This company is amazing! Not only were their prices fare, they cut no corners and did excellent work. It's a family business who cares deeply about the work they do. From the estimate to the finished job i can't say enough good about the job they did. I would use again in a heartbeat! Highly recomment
He went beyond customer service. He was out within an hour and a half which I know he went beyond to do. He offered to do repairs and take the cost of that off the price of the new roof I was looking to do August. He fixed all the leaks so that I wouldn't have leaks. He also gave me an estimate for the roofing as well
We haven't chosen everything yet. I know they are expensive. The woman we worked with was very professional, very friendly, very knowledgeable and very helpful. The quantity of selection is enormous and of high end quality. They are expensive.
I ordered the big deal and had them come out and inspect the roof. They were out here quickly and found a broken slate and that my flat roof needed to be re-coated. They quoted that on the spot and were our a few days later to do the repairs. They even found another slate that needed repair and took care of that. It was a great experience
Hardesty did a great job with our flat roof replacement and repairs. Dustin was very thorough with inspecting our roof and pointing out areas of concern including where we had experienced leaks. The team that came out worked extremely hard and did a great job to complete the replacement. Beyond the leaks being gone, we can also tell a difference in the insulation the new flat roof membrane provides and helps keep the house warmer in the winter and cooler in the summer. In regards to the repairs, they were unable to do a few due to nature of our roof and promptly took those potential charges and an additional discount off the initial quote. Communication with them was good throughout the process. I would recommend them for repairs and flat roof replacements
SO IMPRESSED!!!! WOW!! From start to finish so happy with the service of Snap Home Pro Leo was our sales rep that came out to give us our bid, show us roofing samples & schedule our job. Materials & dumpster were delivered Wednesday. Workers arrived at 9 am Thursday. By noon they had the 3 layers of old roofing ripped off the back of the house. They had the new plywood & tar paper installed by 2 and then worked the next 3 hours in the rain putting down the roofing material. Friday morning the rain continued so we did not expect them to show up. Saturday (this morning) they were here bright and early again at 9am. They were completely done by 5pm! The workers all busted there butts & were amazing! We bought them pizza for lunch because we were so impressed by their work. They did a great clean up job including using a magnet to look for lost nails in the yard & a leaf blower to clean up our deck & front yard
I received three quotes from Angie List contractors. Aaron's was the lowest and turned out to be a wonderful experience! Nat and crew came when stated and did a great job on two flat and one shingle roof. They also went above and beyond by replacing wood that they found bad without charging extra!!! I was very pleased with the complete job to include quality of product, price, appearance and cleanup. I would recommend them to others and will use them again when necessary!! Thanks Aaron and Nat
Very professional. Showed up, easy to communicate with, easy to contact by phone. Did good work, cleaned up, tried to please occupants. Would definitely recommend them
They returned my call the same day. The men who came out to do the estimate were polite and efficient. The work was done the next day (other companies could not come out for at least two weeks), and they charged less than a quarter of the price quoted by two other companies. There was no evidence of any more leaking during the recent tropical storm
Did everything he stated he was going to do in a timely manner. Cleaned space daily after he was done. No "surprise" costs. Did a good job on both projects.
Repair Flat Roof in Richmond are rated 4.8 out of 5 based on 1,421 reviews of the 16 featured Richmond pros
The Angi rating for Repair Flat Roof in Richmond is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Repair Flat Roof needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
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What do customers in Richmond say about Repair Flat Roof?
Hardesty did a great job with our flat roof replacement and repairs. Dustin was very thorough with inspecting our roof and pointing out areas of concern including where we had experienced leaks. The team that came out worked extremely hard and did a great job to complete the replacement. Beyond the leaks being gone, we can also tell a difference in the insulation the new flat roof membrane provides and helps keep the house warmer in the winter and cooler in the summer. In regards to the repairs, they were unable to do a few due to nature of our roof and promptly took those potential charges and an additional discount off the initial quote. Communication with them was good throughout the process. I would recommend them for repairs and flat roof replacements.