Richmond Master Bathroom Remodel
Get quotes from professionals in your area!
Matching on Angi
Share some details about your home project.
Within moments, match with highly-rated local pros.
Compare quotes and choose the best pro for the job.
Review for Richmond Master Bathroom Remodeling
Looney's Tile & Grout
I don’t know where to start! I started my Master Bathroom project with Looney Tile & Grout in July 2017 and ended it in October 2017. To no fault of their own, it took that long. But I have to say, I LOVE THEIR WORK. I spent a lot more monies than intended, but you get what you pay for. Also, I have an older home / recently moved in, so there were some known issues and unknown issues in the bathroom that they took care of for me. I’ll try just to mention the highlights, as it was a long project and so much happened. First, I would like to say, I LOVE AMY!!! I primary dealt with her on my project. She was essentially the project manager / coordinator. I can’t forget Michael Looney, the owner who came out and gave me estimate / proposal. Also, I can’t forget the entire team from tile guys (James / Dustin / Erskin), to plumbers, electricians and general contractor (Dana). Everyone was great. Not perfect, but great. No one is perfect. Two, I had several issues with one of my vendors for bathroom accessories. One of them… Michael / Amy took the lead on that issue for me and due to their hard work, got a credit from that vendor for the item they sent me in the wrong color. Another refund issue with that same vendor, Amy went ahead and credited me a refund, so I didn’t have to have an extended wait on the vendor. Three, communication was great thru the entire project. Communication was a little heavy at the beginning, but it was quickly adjusted and it was great. Three, a special shoot out to James and Dana. James for the fantastic tile work he did in the bathroom! Dana for the great job of putting in all the accessories. With this type of job and duration especially, I couldn’t be there all of the time. I built a professional trust with these guys and they never let me down! One more shot out to Dana for coming to my house several times and working with me to get all the accessories installed just the way I wanted them. He even ensured I got a quote for another project that is needed, unrelated to the bathroom! Lastly, I want to foot stomp, Looney Tile & Grout is not perfect. I don’t think there are any perfect people or businesses, because there were areas of improvement. But as I hope you can tell I am thoroughly please with their work; they did a phenomenal job on my Master Bathroom and I WILL BE USING THEM AGAIN ON MY GUEST BATHROOM!!! They are well worth the money. It is very true what they say….. Bathrooms and kitchens sell homes, don’t skimp on either one of those projects! Don’t forget to check out my before and after pictures
- Michael G.
All-N-1 Services Inc
When we first decided to renovate our master bathroom, we looked around for contractors, mainly by asking friends and reading reviews on Angie’s List, narrowing it down to four contractors from which to get quotes. Unfortunately, we had two contractors that never even responded with a quote after coming to meet with us about the project, one that was excessively over budget, and All N 1 Services. They had good reviews on Angie’s List and responded promptly with a scope of work and estimate. We decided to hire them in November, 2016, with a November 14 start date. Our contract stated a December 16 completion date. Unfortunately, when we went to their office to meet with Todd (who had provided our price quote and project scope), he notified us that he was starting his own business and wouldn’t be involved much in our project. And that’s when things started to go bad. Mark, the owner of the company, was to be our project manager, scheduled to start work on November 14. He showed up 2 hours late on the first day and didn’t even know what our project was. We had to go over the entire project again, like starting from scratch. That was the first and only day that Mark showed up at our house, until the very last day. We were told that they would do the demo over a couple of days, then measure for and order the shower pan, which would take approximately 5 days to arrive. They were scheduled to come back on Monday, November 28 (after the Thanksgiving holidays). Supposedly the shower pan didn’t arrive on time, and they didn’t come back to work until December 5. Over the next couple of weeks, plumbing was moved, a wall was partially removed, and tile was installed, and things looked pretty good. The also replaced our kitchen vinyl, which was part of the original scope of work (and the vinyl still has bubbles in it). Progress was very slow, with several days of no work being done at all. Right before Christmas, we selected our countertops, and the vanity and countertop were installed right after Christmas, which was already more than a week past the contracted completion date. Throughout this process, we were never notified of any change orders or additional work that would be needed (except for one item that didn’t need to be done after all). We had all required materials onsite when needed, and there was never a delay on our part, even around the holidays. After New Years, the tile installer had a family emergency and didn’t work for several days. We were very understanding about this, and never complained about the delay. The following week, someone showed up to work maybe one day. So, that was a 2 week period with maybe 1 day of actual work completed. One day we specifically asked if they would be there the next day, and after being told yes and arranging our day around it, they never showed up at all. By the end of that week, Mark texted to ask us what still needed to be done. He had no idea what work had been completed, and we emailed him a list of approximately 15 items that hadn’t been finished, including several big items, such as setting the toilet, caulking around the tub and shower, and installing the shower light. After that, a crew showed up for a couple of days and got many tasks completed in a pretty short amount of time. Unfortunately, they did a pretty crappy job. It was obvious that they were rushing through to get everything completed, and they actually reinstalled the old shower light (even after we had mentioned that light in multiple emails to Mark). That was on a Monday, and Mark texted us to set up a time the following week to go over our punch list. They arrived the following Tuesday, discussed some of the issues with us, and supposedly finished. They left our house key when they left that day, and Mark sent us an invoice first thing the next morning. Here are just a few of the items that weren’t acceptable – gaps in the grout and caulk throughout, no caulk under the marble shower curb and wall, mirrors were hung crooked, wall paint on the trim, trim and ceiling paint on the walls, paint on the brand new tile, grout, and light fixtures, uneven baseboards, very sloppy caulk, and a wall that was painted while the drywall was still wet so there were “holes” in the paint. We emailed Mark and told him that we weren’t paying the invoice until these items were fixed and also asked for the invoice to be adjusted for the parts of the scope of work that we ended up not doing. Mark then sent a text message and said they would be back first thing in the morning. They did come back and fixed the items that we very specifically marked in the bathroom, but some of the items still weren’t quite acceptable, including a plumbing leak under the sink that we discovered shortly thereafter. They also left without thoroughly cleaning up after themselves. These workers pay zero attention to detail. When you are paying someone $15,000 for a bathroom (labor only – we provided most of the materials), you have to assume that they can paint without dripping it everywhere. Who spills paint on a brand new tile floor and just leaves it there to dry? And we could’ve done a better job on the caulk than they did. Approximately 2 weeks after the job was “finished,” we noticed water on our living room ceiling below the bathroom (thankfully we hadn’t mailed the final payment yet). We notified Mark, and they returned 2 days later to look at it. As it turns out, they had installed the toilet incorrectly with the wrong size wax ring, so it was leaking. This of course led to the ceiling below needing to be repaired and repainted. This process took about another week, and they did a good job of repairing the ceiling and repainted all of it. During this process, they also corrected some painting and caulking in the bathroom, so that is much improved from how they had left it a few weeks before. Overall, this project took 17 weeks (including the leak and ceiling repair), when it was supposed to take 4. We asked Mark for a discount since it took so long, and he sent an email basically telling us all the things they should’ve charged us extra for and didn’t. As mentioned earlier, he never communicated any required change orders with us (except one that wasn’t necessary after all), so giving us a discount for work already in the scope isn’t really a discount. We understand that there was one week with a family emergency, but that doesn’t justify being 13 weeks over schedule, with no compensation. We think that All N 1 Services probably does a decent job with the big parts of a renovation, but DO NOT hire them to do painting or any type of detailed work. During the tile installation, our tiles had a slight wavy pattern in them, and several tiles were installed with the pattern in the opposite direction. These were fixed after we pointed them out, but it shows how they don’t pay attention to the details of the work they are doing. We’ve always heard horror stories about contractors – we just never thought we’d actually be part of one, and we would never recommend All N 1 Services to anyone
- Lori P.
All-N-1 Services Inc
Worst Experience Ever.I contracted with the company to do a complete remodel of my master bathroom and powder room. In the master bathroom, they were to remove the tub, install a tiled shower in its place, tile floor, new vanity, vent fan, install fixtures, plumbing etc. I supplied all materials for the job. I have never been involved in such a remodeling disaster before and this is not my first major remodeling. I did due diligence, searched Angie's List (2018 superstar?) and got a reference for a similar job. I signed the contract and things went downhill from there. Slated to start 5/6/2019, picked out vanity and made arrangements to visit counter top fabricator for selection in March. All material selected and ordered timely although questions regarding quantity of tile and other items had to be made repeatedly before a response was received. I spent time coordinating everything to the cabinets when they showed up with the wrong cabinet. Turns out the cabinets I had ordered (two different finishes) were no longer available and I would have to select another color. Delay. And these vanities do not have as durable a finish on them. They pulled the old bathtub out and; it sat like a rusting hulk in my driveway for 3 weeks preventing us from parking in the driveway. We asked about it and were told that a pick up would be scheduled. The only thing that happened was after 3 weeks, my husband and I broke up the cast iron tub into pieces small enough to put in the dumpster. At least I could park close enough to get the groceries in the house. The shower pan they ordered was the wrong size. I lost some space there as they tore out the wall board and built out the space to match the shower pan they ordered. They grossly over-estimated how much tile was necessary and delayed work for so long I missed the ability to return any of it. I had enough floor tile left to re-tile another room. The workers only come sporadically - the estimated completion was 6/10/19. Completion did not occur until August 13. The shower leaked, it took them two weeks to fix. The grout in the shower floor did not set properly, over two weeks to come back. I got an email saying go ahead and use the shower it won't hurt anything. Except every time you ran water in the shower bits of grout floated down the drain. They tried to fix by putting caulk in the lines (the shower floor had 3 different grout colors) but I found that unacceptable. They were scheduled to come on August 8, but did not show until the following week. Never received communication, in fact they were frequently scheduled to show but didn't....again no one thinks to notify the homeowner. At various times, I completed their incomplete work just to get it done. Painting not completed (door trim, linen closet shelves), they assembled the cabinets in my dining room floor with glue, hammer, nails and no drop cloth on my antique oriental rug. My son and I spent a year renovating his house and use multiple contractors from Angie's list to complete the work. I've left a number of stellar reviews for those vendors as their work and professionalism were high. This contractor, however, despite their rating was a disaster
- Tamara W.
CDS Construction Group
Great job on our bathroom renovation. I appreciated your ideas as well as your craftsmanship. Thanks,
- Korinna K.
Gutter Helmet of Virginia by MR.FIX-IT
I am very pleased with my total bathroom renovation by Mr. Fix-It. They were courteous and professional the entire time and their quality work shows.
- Monty S.
Maison Construction & Renovations
Maison did a fabulous job renovating our side room into a den and our bathroom into a more modern and functioning space. Cody, Ken and the entire Maison team were professional, trust worthy and qualified. Heather Garnett
- Heather G.
Schmidt Construction Company
already submitted details for the kitchen addition and am now working with Keith for a master bathroom remodel.
- Carol M.
Commonwealth Renovations
Gentleman came out, made measurements and discussed bathroom renovation needs. Never received the plans.
- Marianne V.
Fosters Home Renovation Services
Excellent job. Great attention to details. Wish I had another bathroom for Greg to remodel. So many options. Thanks Greg. Sal and Eleanor
- Sal B.
Leo Lantz Construction Inc
I called Leo Lantz to bid on a project in my home. 3 bathrooms, a laundry room and an office (which would be turned into a large pantry). On our first scheduled meeting I sat at home waiting as we passed the scheduled time for 30 minutes before I called to find out where he was. Only to find he had to cancel due to an injury. He told me he sent an email a couple hours earlier, except it was to my work email, of which I did not see, because I was home for the appointment. So we scheduled a new time. During that time, John was wonderful. He was knowledgable and has some great ideas. He said he would have the estimate in 2 weeks. At that time he pushed it out another week and asked that I come to the showroom to pick out options so that he could complete the estimate. We set the appointment. When I showed up, no one was there. I called 3 times and left messages, while I sat there and waited. Finally after 30 minutes, I gave up and left. No one ever called me back afterwards. Waste of tim
- Susie F.
Commonwealth Renovations
The visit to do the estimate went well. The written estimate arrived in a reasonable amount of time. The estimate appeared to be thorough but they never followed up with me. I had two other companies provide estimates. In the end had Commonwealth followed up there is a chance I would have hired them, but as it turns out they must have been to busy with other leads they got off their Angie's list AD
- Denis K.
Fosters Home Renovation Services
Master Bath - I hired Greg to come in and finish the master bath, I had another company come in and tear out old drywall and replace it but I wish I had found Greg before then and had him do that as well. He tiled my floor and fabricated a "built-in" cabinet that in the end looked as if it were a part of the original structure of the house. He built the cabinet with open shelves above and three drawers on the bottom. He also tiled the entire bathroom, installed a new toilet and a new shower door. What made me decide Greg was outstanding is the fact that he hired a subcontractor to do the tiling but was so upset with how it turned out he practically tore out all that tile and reinstalled it himself. Laundry Room - After he completed the master bath my wife and I immediately decided that we would hire him to remodel out laundry room (which is now my wife's favorite room in the house). He tore out the old linoleum and tiled the floor, repaired a wall that had a substandard repair from years before and custom built a cabinet that could hold our laundry baskets with storage below for large blankets and topped it off with a countertop that is used for folding clothes. He also tore out some old storage cabinets, replaced them with new ones, added shelving and clothes hanging rods. We have already informed him we want him to come back in the spring and remodel the kitchen. He is very prompt, courteous, professional and extremely trustworthy
- Philip M.
Fine Line Flooring Inc.
Excellent Job, Ray is very knowledgable, honest , professional and best service, I was real worried because we wanted to use 24x48 size tile. We took out the tub and and made long shower 105 inch long. He is the best person to work with him. I can recomand him to my friend and family. He also did the powder bathroom wall. We are really happy with his work and service. He does what he says
- Umesh D.
CUSTOM BATH OF VA
Hired Jody and his crew for a total master bathroom remodel. We appreciated how patient he was with us as we kept going back and forth on what exactly we wanted for months; and Jody came back several times to look at our new ideas and come up with updated estimates each time for us. We decided to turn our giant unused tub into a big double headed shower, and our small shower into a floating makeup vanity area. They were very professional and trustworthy from beginning to the end, the ceramic tile work they did on our new bathroom shower was beautiful. We highly recommend this company
- Kristin G.
Kitchen Doctors
I loved the results - it came out exactly as promised. The estimate was exact and Jim did an excellent job. I had initial doubts about refacing, but the materials have held up extremely well and I am considering a kitchen refacing. The color of the wood doors matched the laminate cabinet refacing materials exactly and transformed the room's feel
- Lynn J.
Remodel Master Bathroom in Richmond
Fredericksburg, VA
Recent Review:
Small bathroom that needed everything g replaced including tub, tile, fixtures, sink, cabinet. Great price for the quality!
Richmond, VA
Recent Review:
All I can say is that Brendan is exceptional. His professionalism, quality of work, speed of work, punctuality, trustworthiness, the whole sha-bang is outstanding. He was so respectful of our space and task-focused that he's the only contractor I've felt comfortable with enough to be able to leave the house. Really, I can't recommend him enough, and I will definitely use him again, though understandably, I'll have to wait awhile. The wait's completely worth it though
Henrico, VA
Recent Review:
This guy gets an "A" for his effort. He was just starting his business and mid way through his helper quit. I think we were one of his first customers. He did a great job and was very conscientious about making sure everything was done right. The owner's name is David Clary, and I would highly recommend him to other members. Basically when it comes to hiring people, you have to have people that you can trust to be in your home when you are not there and he is one of those people. I appreciated that about him
Charlottesville, VA
Recent Review:
Exceeded my expectations, very knowledgeable, professional, Mike was meticulous in seeing that things were done correctly and to my specifications and satisfaction. I was grateful for suggestions offered and went with many of them. Having 100 percent confidence in their work, reliability and outcome, I would recommend and use them again in a heartbeat. Actually will be using them for my hall bathroom renovation
Midlothian, VA
Recent Review:
Excellent job. Great attention to details. Wish I had another bathroom for Greg to remodel. So many options. Thanks Greg. Sal and Eleanor
Williamsburg, VA
Recent Review:
I would highly recommend Rich Sowinski and his team from The Virginia Bath Company to anyone looking to renovate their bathroom. Mr. Sowinksi is extremely detailed and incredibly responsive. He and his team are kind, courteous, and excellent listeners. If you?re looking for quality craftsmanship then look no further. I would not hesitate to use them again for our other bathrooms. Thank you Virginia Bath Company
Ashburn, VA
Recent Review:
I don’t know where to start! I started my Master Bathroom project with Looney Tile & Grout in July 2017 and ended it in October 2017. To no fault of their own, it took that long. But I have to say, I LOVE THEIR WORK. I spent a lot more monies than intended, but you get what you pay for. Also, I have an older home / recently moved in, so there were some known issues and unknown issues in the bathroom that they took care of for me. I’ll try just to mention the highlights, as it was a long project and so much happened. First, I would like to say, I LOVE AMY!!! I primary dealt with her on my project. She was essentially the project manager / coordinator. I can’t forget Michael Looney, the owner who came out and gave me estimate / proposal. Also, I can’t forget the entire team from tile guys (James / Dustin / Erskin), to plumbers, electricians and general contractor (Dana). Everyone was great. Not perfect, but great. No one is perfect. Two, I had several issues with one of my vendors for bathroom accessories. One of them… Michael / Amy took the lead on that issue for me and due to their hard work, got a credit from that vendor for the item they sent me in the wrong color. Another refund issue with that same vendor, Amy went ahead and credited me a refund, so I didn’t have to have an extended wait on the vendor. Three, communication was great thru the entire project. Communication was a little heavy at the beginning, but it was quickly adjusted and it was great. Three, a special shoot out to James and Dana. James for the fantastic tile work he did in the bathroom! Dana for the great job of putting in all the accessories. With this type of job and duration especially, I couldn’t be there all of the time. I built a professional trust with these guys and they never let me down! One more shot out to Dana for coming to my house several times and working with me to get all the accessories installed just the way I wanted them. He even ensured I got a quote for another project that is needed, unrelated to the bathroom! Lastly, I want to foot stomp, Looney Tile & Grout is not perfect. I don’t think there are any perfect people or businesses, because there were areas of improvement. But as I hope you can tell I am thoroughly please with their work; they did a phenomenal job on my Master Bathroom and I WILL BE USING THEM AGAIN ON MY GUEST BATHROOM!!! They are well worth the money. It is very true what they say….. Bathrooms and kitchens sell homes, don’t skimp on either one of those projects! Don’t forget to check out my before and after pictures
Chester, VA
Recent Review:
When the old wall was being removed, they discovered that a pipe had been leaking and caused a large area of rot and adjoining fungus. We are thankful that this was found then because when the rot would finally start to be noticed, the problem would have been much larger. This was repaired for a reasonable price. Getting rid of the rot slowed down the project as was expected. The old walls were removed down to the wall studs and the flooring was replaced. After that the whole shower was tiled, new fixtures, light, and other work was done. Finally a new shower door was installed; we are also very pleased with that aspect as well. We are extremely happy with the workmanship of the crews. However, this company had a problem getting the workers onto our site as promised. This was due to some problems outside of their control, but we feel that they were overextended and on some days, they did not show up as promised. . On the other hand, we were lax in not having an agreed to completion date stated on the contract that we signed. Still, we highly recommend this vendor
Mclean, VA
Recent Review:
Great job on our bathroom renovation. I appreciated your ideas as well as your craftsmanship. Thanks,
Ashland, VA
Recent Review:
I am very pleased with my total bathroom renovation by Mr. Fix-It. They were courteous and professional the entire time and their quality work shows.
Richmond, VA
Recent Review:
Maison did a fabulous job renovating our side room into a den and our bathroom into a more modern and functioning space. Cody, Ken and the entire Maison team were professional, trust worthy and qualified. Heather Garnett
Church Road, VA
Recent Review:
already submitted details for the kitchen addition and am now working with Keith for a master bathroom remodel.
Midlothian, VA
Recent Review:
The visit to do the estimate went well. The written estimate arrived in a reasonable amount of time. The estimate appeared to be thorough but they never followed up with me. I had two other companies provide estimates. In the end had Commonwealth followed up there is a chance I would have hired them, but as it turns out they must have been to busy with other leads they got off their Angie's list AD
Glen Allen, VA
Recent Review:
They are very professional. They gave us some very good ideas and had a different perspective from the other two companies that gave us estimates. They definitely had a good idea of what should be done. They were definitely knowledgeable and answered all of my questions. The estimate was very detailed. They mentioned details that we wouldn't have thought of, such as water proofing. They were really good
Haltom City, TX
Recent Review:
Excellent Job, Ray is very knowledgable, honest , professional and best service, I was real worried because we wanted to use 24x48 size tile. We took out the tub and and made long shower 105 inch long. He is the best person to work with him. I can recomand him to my friend and family. He also did the powder bathroom wall. We are really happy with his work and service. He does what he says
Mechanicsville, VA
Recent Review:
Hired Jody and his crew for a total master bathroom remodel. We appreciated how patient he was with us as we kept going back and forth on what exactly we wanted for months; and Jody came back several times to look at our new ideas and come up with updated estimates each time for us. We decided to turn our giant unused tub into a big double headed shower, and our small shower into a floating makeup vanity area. They were very professional and trustworthy from beginning to the end, the ceramic tile work they did on our new bathroom shower was beautiful. We highly recommend this company
Midlothian, VA
Recent Review:
I loved the results - it came out exactly as promised. The estimate was exact and Jim did an excellent job. I had initial doubts about refacing, but the materials have held up extremely well and I am considering a kitchen refacing. The color of the wood doors matched the laminate cabinet refacing materials exactly and transformed the room's feel
Find home remodeling contractors in
Frequently Asked Questions & Answers about Remodel Master Bathroom
What services are related to Remodel Master Bathroom?
Home Remodeling Contractors
Ceiling Fan Installers
Handyman Services
Interior Painters
What do customers in Richmond say about Remodel Master Bathroom?
I would highly recommend Rich Sowinski and his team from The Virginia Bath Company to anyone looking to renovate their bathroom. Mr. Sowinksi is extremely detailed and incredibly responsive. He and his team are kind, courteous, and excellent listeners. If you?re looking for quality craftsmanship then look no further. I would not hesitate to use them again for our other bathrooms. Thank you Virginia Bath Company!