It all started when we called Lonestar to come out and give us a quote on replacing our front porch. The office gave me the time and date that the sales rep would be out, and there he was, ready to go and on time! He was very professional, knew what he was talking about and gave you a confident feeling about calling Lonestar. After we had agreed on the project, he told me that Greg (the owner) would be out to finalize the materials, etc. We got the call, and Greg showed up right on time! What is going on here??? Why can't other companies operate like this??? Since the start of the project, the communications was excellent. We were never left in the dark about anything. The crew he had working on the project was excellent....a well oiled machine. They knew what had to be done, and how to do it. They were all very courteous, professional and knowledgeable. The crew even worked late to get it completed on time. You sure can't find that with many companies. We had no doubts that we had done the right thing by contracting with Lonestar. All the materials that had suggested were top quality and it shows with the finished project. No details were left out. We have had neighbors come to us and said that they had seen the guys working on the porch and how professionally the did everything. Everyone has been telling us how great this addition is to our house,and we agree! The new porch looks like it belonged there.... Our next project will go to Lonestar! You cannot go wrong with this company. I thank Greg, the crews, the office...everyone, for a job well done.