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Richmond Security Camera Installation

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Reviews in Richmond for Security Camera Installation

Seven Hills Electric
2.0
Not well. Service tech drilled holes (which were needed) to run wired cameras. The entries were left open and we were told it was possible for moisture to build behind the walls. The two techs had to leaved for additional supplies which we paid for, no issue but why not detail the job and purchase additional supplies to cover resealing entries required for install. We later put up sealant.
- Kimberly R....
ALARMS, INC.
1.0
I will give Alarms, Inc. one piece of credit and that is that their prices were lower than some of their competitors. Now I know why - you get what you pay for. We had them install 4 security cameras and a video doorbell that hooked up to an NVR system. They never fully finished the job. Their customer service was atrocious. The had one guy come out alone to do all of the work. He was constantly all over the place and stressed because of the amount of work they put on him. Trying to schedule him to come was a total nightmare. We were rescheduled and forgotten about several times and I felt like I had to constantly bother them to try and get the job done. During the job, a hole was accidentally drilled straight through our living room wall through our outdoor siding. It was fixed with an electrical plate siliconed to our siding. During the job holes were also drilled into our siding for wiring which we specifically asked them not to do. Wires were left exposed even after asking them to cover them. We got the specific doorbell he told us to get to go with our NVR. It never connected properly to the NVR like we were told and they gave up on the job completely. Instead of working through the issue, he left after an attempt to fix it and said he would be back - he never came back nor called to work it out. I got a bill for the job and said I would pay it once the job was done. They tried calling my husband to get paid so they wouldn't have to work with me. Then again the conversation was dropped and did not hear from them. 5 MONTHS LATER I got a call to pay my bill and stating there is nothing they can do to fix the issue. Stan was completely rude on the phone and provided no care or customer service, instead he explained away the problem and all he cared about was getting paid. I would NEVER use this company again or recommend them to anyone.
- Jackie R....
Vector Security - Richmond
1.0
I was a Vector customer with no complaints for a number of years. However, when the tie came for them to do anything other than sell to me, they completely failed. Vector’s gross negligence in the ultimate management of my home alarm system and their refusal to repair it in a timely fashion resulted in several weeks in my home without the coverage they promised. After I sought another alarm company because they refused to repair my service, they sent me to collections for the balance of a contract they were clearly unable to fulfill. I never missed a payment. I never gave them a reason to want to lose me as a customer. But when the rubber met the road, they were completely unable (or unwilling) to hold up their end of the bargain. Instead of owning their inadequacy, they have chosen to extort money from a 7 year customer that they were simply not interested in retaining. Do not do business with this company.
- Keith B....
ADT
5.0
It turned out just fine! From my research, they seemed more reliable than competitors and it was more reasonably priced.
- Kathryn W....
Vector Security - Richmond
5.0
When we were building our house they had come out and introduced themselves. They told us about their services and what they could do to protect our home. I thought that them taking the time just to come out and talk with us was grea,t so we decided to hire them. I feel very safe having them protect my home and family.
- Kimberly C....
ADT Security Services
5.0
We've used ADT for a few years and are very satisfied with them. We haven't had any false alarms, but we're sure the system's working because they have checked it from time to time to make sure.
- Marilyn S....
SECURITY LINK BY AMERITECH
5.0
We have had this system for three years and we have only set it off once accidentally during that time. Their response time was just remarkable and we have had no reason to ever complain or frown over the great services that they offer.
- C S....
ADT Security Services, Inc
4.0
Brinks Home Security Incorporated installed our security system with no problems. The company representative came to our home and explained everything to us, the costs, credit checks and how the process was going to work. We were surprised how fast the technician installed the system, and my wife said she was more surprised on how well the gentleman went over how the system worked. He showed us step by step, on how each control worked, and made sure we knew it all before he left. The service was outstanding.
- Gretta T....
Schools Electrical Service Inc
5.0
The outside box is different than all of my others. The one displayed in the picture is the one that I have in other outdoor areas of my home. The installation was on the upstair porch,so it is not visible. I have not tried it out, but is should work out fine. The box has a plastic covering. Hoping it will last thru the year of use.
- Sharon P....
Livewire LLC
5.0
I called LiveWire to add cable drops (TV and internet), phone lines and jacks, and video (for security cameras) since projects of that nature are not done by the local cable provider. Now we have cable and phone jacks and video everywhere they are needed and LiveWire didn't have to destroy our freshly-painted walls to accomplish! These guys are excellent. I love electronic gadgets and they understand not only how to install for them but how to make them play nicely with other electronics in the house. They will definitely be called upon for our future projects!
- Tara M....

Security Camera Installation in Richmond

Angi : Local Reviews : Home Security Companies : VA : Richmond : Richmond Home Security Companies : Richmond Security Camera Installation
5.0

(273)

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Recent Review: Josh was very prompt to respond to my call to install home security camera and Video door bell. His technician arrived on time and in less than two hours the Security Camera & Video door bell installation was up and running. Josh is very professional and his team is technically competent. I had a great experience working with Josh and would recommend him wholeheartedly.. Thx Alarm Protection Group.
5.0

(2)

Recent Review: 11/5/2018:: The installation went great. I had three installers show up and they were AWESOME. Rudy did the main install and Glenda (who I thought was just a a Sales Rep) came in to assist. She went around and removed all my old Richmond Alarm stickers and signs and replaced them with Johns Brothers. Wherever I wanted a sign or sticker, she put one. Taylor came along and helped to install the new key pads and smoke alarms. I can't say enough good things about these three. Everyone I have come in contact with at Johns Brothers is so friendly. Our old smoke alarm went off in the middle of the night and I called the next morning. Dana took the call and Great Customer Service and a friendly attitude has to be one of Johns Brothers' requirements to work there. Dana was so nice and she responded fast and asked for my earliest time of availability. Not their earliest, my earliest. And there was no time window given (i.e., between 1 and 5) as so many service companies give. Rudy came back and replaced the unit the same day and I have not had any trouble since. I LOVE the system and I LOVE the app that I am able to use to lock my back door, turn on and off the alarm and control my lights. I can't wait to order the thermostat that allows me to control from the app as well. I have a neighbor that watches my house if we go out of town. She is always fearful of setting off the alarm so I downloaded and set up the app for her to use. She LOVED it. I also set off the alarm once by accident and the response was within seconds. I HIGHLY recommend Johns Brother Security! The service and employees are the best you could ask for. Your home is safer in their hands. Prior Post: Ok, I haven't had my system installed yet (scheduled for next week), but I wanted to comment on what I have experienced just from researching and calling them. They know their stuff and they WILL NOT over-sell you stuff you don't need. In fact, they will talk you out of stuff. Also, they charge pennies for their install compared to one of their biggest competitors (Richmond Alarm). I have been with Richmond Alarm for over 20 years. Recently my keypad went out and it could not be repaired. I ended up having to get a new keypad. Since I have 2, I ordered both replaced. They came out and installed them (telling me they would be here at 8:15 but not showing up until almost 9:30, so much for my morning walk.) So, this visit will be costing me almost $400. In talking to the salesman, I mentioned wanting to be able to have a door lock that I can open via my phone. He told me I needed a module and a deadbolt and he said it would be $250 (as he would waive the install fee). Then when the guy showed up to install the keypads, he had no idea I was to also get the deadbolt and module. Called salesman and he said I never signed the document he sent. Guess what, the document was never sent. Then he resends and I get a document wanting to charge me $649.00. II did the math and thought it was going to be for everything. NO, it was in addition to the keypads. He said the quote he gave was just for the module. Why would I order a module without the deadbolt? So now, if I wanted to get it, it would cost me $1,000+. I was furious. I cancelled my service with Richmond Alarm. I called Johns Brothers Security and found out that not only can I have what I want, along with even more (video doorbell, lightbulbs that can be turned off by my phone). Guess what, all for $ 190. What's the catch? A service plan for 3 years. Heck I stayed with Richmond Alarm for over 20 years. Even when I add the $400 that I have to pay Richmond Alarm, it will be almost $400 saved. Plus, I plan on selling the keypads on eBay. I will update my feedback once I have the installation and see how they respond. But for now, you could not ask for BETTER Customer service. Their salesperson is honest and will not quote you on something you don't need. She is also friendly and so funny. Just call and ask for Glenda. 1
5.0

(21)

Business Description: We provide any Residential and Commercial work with utmost accuracy, progress and quality. With complete installation of the following: - Audio / Video System - Security / CCTV System - Phone / Data System - Audio Visual - TV wall installation - Fiber optics structured wiring and termination
4.6

(13)

Business Description: Over 20 years of Expereince, 24 Hour Service. Friendly, Reliable, & Reputable Plumbing Services for you and your business from Richmond to Woodbridge, Virginia! FREE ESTIMATES ON MOST SERVICES
4.8

(101)

Recent Review: It was a self-installed security system. The security system is really good, I like it.
4.7

(282)

Recent Review: Each division provided the same exceptional customer service and quality of work. From the folks who answer the phone to the technicians and supervisors who coordinate and complete the work, their service and work are consistently excellent. It's been a long time since I've had such all-around great service from a company. I won't use anyone else.
4.4

(232)

Recent Review: The service was okay. The install took a little time. I felt that what was advertised, and what I received wasn’t exactly what I ordered. I think I should’ve been given the choice if I wanted that product, or if I wanted something different. They workers were professional, and they worked as long as they could to finish the job. I would recommend them to others
4.8

(2843)

Recent Review: quick, easy, inexpensive. I just wished they had cameras to go along with the rest of the security system.
4.8

(44)

Recent Review: Great. Everything works and is easy to operate
4.6

(571)

Recent Review: Camera quality and clarity is what sold us on getting our security system with ADT. They were able to show us a quick demo before we agreed to buying. Appreciated being able to see the products in action before having to commit. Thought that what we paid was fair and competitive.

Frequently Asked Questions & Answers about Security Camera Installation

What services are related to Security Camera Installation?

  • Home Security Systems

  • Electrician

  • Handyman

  • Lighting

  • Home Automation

What do customers in Richmond say about Security Camera Installation?

When we were building our house they had come out and introduced themselves. They told us about their services and what they could do to protect our home. I thought that them taking the time just to come out and talk with us was grea,t so we decided to hire them. I feel very safe having them protect my home and family.