I had some very old galvanized pipes in the kitchen that had eroded from the inside out (very common issue based on age of my home). Contacted a few trusted companies and added Bear as a consideration. It was the first time I’d ever contacted them for work. Not only were they the first to respond, but Bob and his helper Shawn(sp?) were very focused and diligent with fully identifying the problem and how to fix the issue long term. Before the other quotes came in, I knew these were the folks to hire. The estimate was competitive and the work was completed inside of 4hrs on the date we scheduled. I was so impressed that i asked them to provide an estimate for another plumbing task i’d been considering over the past few years (replacing laundry room plumbing, which was WAY overdue) and they provided yet another stellar experience. I couldn’t be happier with the work that was completed and I’m more than happy to share this experience with folks I know, especially if they find themselves in a similar predicament. Also, anyone who is so personable that he can tell it’s completely appropriate to drop quotes from the Princess Bride during an estimate visit is good people in my book. Thanks again, Miracle Max!