Richmond Laminate Flooring Installation

The carpets were done first then the laminate flooring. It was a lengthy process but well worth the wait. I'm completely satisfied with my new carpet and laminate floors. Thank you Floor RVA for an awesome job!

Absolutely great job! I couldn't have been happier with the service, the quality of the product and the end result. It made such a huge difference in my house and they were so much more competitively priced that other vendors/installers. I will definitely be using them again as I work on updating other areas of my home.

I had Tracy install approximately 1200 sq ft of laminate flooring in my basement & another 100 sq ft of tile on my bathroom floor & around the tub. He did an excellent job & the price was reasonable. The job was done in a timely manner & I wouldn't hesitate to use him again in the future.

I really am very happy with the work. Costen Floors is a long time member of the Richmond business community and when I saw other positive comments about them on Angie's List I was assured from the start that I would get quality work. They have a showroom that is a showcase for all their products. It is spacious and I am no expert but it seems no flooring challenge is above them. I was able to visit late on a Saturday afternoon and easily pick out some of the laminate flooring I wanted. A sales representative visited my home early in the week and we finalized the project areas and cost. I asked for their #1 installer and I am convinced I got him. The project was scheduled for three days and it took 2 and a half. My wife and I were treated with respect by the sales representative (Kara Stephens). She promptly kept her appointment and followed up with phone calls and emails. The installation team (led by Dave) treated myself and my home with the utmost respect. My highest endorsement!

Linda was very helpful selecting the laminate. When On the Spot removed my old laminate, a water leak had cause quite a bit of mold. They eradicated the mold and provided a dehumidifier. They stayed in touch with me throughout the drying process. The floor was installed and looks great. On the Spot was professional and friendly and did an awesome job. I highly recommend them for flooring and carpet cleaning.

Floor Coverings International - Henrico were the first to respond. Rik (sales)explained our options for our kitchen / family room price comparisons and pros / cons. We decided to go with the laminate option. Contractors were professional and efficient.The end result looks excellent and we are pleased with the work done and the attention to detail. Rik was in contact with the contractors and me throughout the project. He followed up to confirm that we were happy with the work and quickly addressed a couple of minor points. I certainly would recommend Floor Coverings International - Henrico.

Had to rip out my laminate flooring in my basement due to some water issues. I had the problem resolved & had Tracy reinstall new laminate flooring. He did a awesome job just like he did before. It was more of a hassle this time since I had baseboards & doors installed after it was done the first time. This time he had to slide the laminate under the door jams to give it a finished look but he nailed it like a pro. Thanks.

From the initial correspondences with Cathy Perkins, L & M made the process so easy! We emailed and made phone calls back and forth a couple of times and then Cathy informed me that she would come out to our house with an estimator and bring samples. I was so pleasantly surprised that a company would make the process this easy and convenient for customers and as a busy new mom, I really appreciated the customer-service approach the company takes. The work was done in a timely and professional way and we received reminder phone calls and updates prior to the guys arriving at our house. Upon completion of the work, Cathy Perkins followed up to see if we were pleased. This entire process was easy, affordable, and even personable. I couldn't give L & M a better rating and will absolutely recommend the company to family and friends!

This company was used to replace the laminate in my kitchen. They laid laminate, padding, and carpeting for me back in 2005 and I was very pleased. The technician arrived as scheduled, completed the work on time, and cleaned up the mess. I am using them a third time February 2015. I would recommend them to anyone needing their services.

As far as I could tell they sub-contracted out a non-English speaking crew to do the work. Not employees from the advertisement photo taken in front of their shop. They basically tore my house up while doing shoddy installation for which I had paid a premium. I paid $$$ for what I thought was going to be a turn key job and what I got was an unmitigated disaster from start to finish.