I called Absolute Plumbing and Mechanical on a Tuesday afternoon and was able to schedule a technician to come out the next day. The woman who answered my call informed me that someone would arrive between 12 and 5 PM and that I would receive a call prior to the technician's arrival. At 3 PM Wednesday, I received a call from someone at the office, who confirmed my availability and informed me that the technician would be at my home in the next half hour. Promptly at 3:30, two technicians arrived at my door step. Rick and Shawn were professional throughout the visit. After checking my old disposal and determining it needed to be replaced, Rick provided me with the cost to ensure I was ok with it before proceeding to install the new one. He and Shawn worked efficiently and thoroughly; the disposal was installed within a hour's time. Rick made sure to clean up the small mess that was made during the installation. Shawn also checked the leaky faucet in my bathroom; he and Rick determined I need a new faucet, as the part that needs to be replaced is no longer available because the model has been discontinued. Rick gave me details on what to expect in terms of potential cost and amount of labor should I have them to install a new one during another service call. Rick took care of my payment and provided me with a copy of the receipt, along with a business card, before leaving. I was very pleased with their service. I recommend them and would call them to service my home again.