Richmond Concrete Countertop Installation

They replaced my old countertop with granite. Their installation was quick and precise, the stone is of good quality and they even cleaned up everything before they left. All your questions will be answered professionally and friendly.

We bought quartz countertops from Classic Granite and Marble and love it! I cut down a split level countertop so CG&M could install a countertop height/one level counter. I removed three outlets from the bar and relocated two: one as a custom surface mounted outlet in our existing counter, and one on the side of the cabinet. After install, our new countertops did not have a large enough hole for the surface mounted outlet box. They came out the next day and widened the hole allowing the outlet to fit. Great customer service, would definitely recommend!

We had a minor problem but overall excellent job and good folks to do business with. The installers were great.

Great customer service, selection, price and the installers were great. The process was seamless, I would highly recommend Classic Granite & Marble.

We were extremely pleased with the initial installation. Years after the warranty expired, the seams between two pieces of granite pulled apart. JRGM was hired to repair the problem. They arrived on time and in just three hours, they installed an additional supporting beam, reseated the granite, grouted and re-sealed all countertops.

We chose James River Granite because of Angies List reviews - and they met those standards with our work. We kept our existing cabinets, and replaced the kitchen countertops with quartz and kitchen flooring with ceramic tile. From contacting James River Granite to final installation took less than a month. Flooring was selected through their contractor, with the installer (Lee) doing an outstanding job in a small space that required real skill to select subtle tile patterns to make it look right. They came back quickly to address very small final fixes.

Top notch service. Installers pointed out a small issue with cabinets that were out of level and gave me chance to correct rather than install and risk issues later. Required a second trip on their part. Owner took personal attention to a situation that involved a material that we came to find out had a staining problem through no fault of BBG. Owner ensured and helped in selecting a suitable replacement product that looks fabulous.

Classic Granite and Marble did an outstanding job replacing my kitchen counter tops. Alex and his team of installers were on time, very knowledgeable and cleaned up after themselves. They left me with beautiful countertops. The templater, Johnny, also did a great job. He offered suggestions that I had not thought of and I am glad I followed. Heather the project manager was very well organized and did a great job of scheduling and communicating with me during the whole process. I am very happy with the result. I would highly recommend Classic Granite.

Everyone was a pleasure to work with. Very patient and understanding. The price was much better than what I was expecting. Even when the stone yard (not JRG) made a mistake labeling a slab that I had fallen in love with, JRG worked with the stone yard and me to allow me to get the slab that I wanted and kept it within my budget. I changed a few things along the way, and they were great w the changes. Install was incredibly well done- very professional and they made absolutely sure that the entire countertop areas were perfectly level. Just a great job. I don't hesitate to recommend them.

Excellent. Deborah had been super nice and flexible on the front-end, helping to select slabs from warehouses, Erin was accommodative in scheduling after numerous changes, Ben was professional and courteous leading the team executing the job, and JAMES! what a standout! He came out addressed all of my concerns after the installation, came up with creative solutions to fix imperfections from original home builders that was exposed by the countertop work. What a team. High quality, timely, friendly, and care for their customers! Would hire again in a heart beat!

Awesome experience! Heather was very helpful with helping us set up everything for our kitchen countertops and making sure we were 100% satisfied after the installation. My new countertops look awesome! Highly recommend!

I was referred to the Stone Sea after receiving a very high estimate for new kitchen/bathroom cabinets from another company. My initial experience with the Stone Sea was great. Ron helped me pick out new kitchen cabinets, a bathroom vanity, and granite for both. We were even able to find a beautiful piece of remnant granite for the vanity. As the installation drew near (we were on a tight schedule due to moving), things began to unravel. The crew that Ron sent worked hard and seemed to do a great job, when they were here. I had a lot of difficulty with them saying they were going to be here and then not showing up. When the granite was supposed to be installed, further delays occurred. The granite crew was fantastic and did a great job when they did finally get here. As for the bathroom vanity, Ron failed to order it with the original order, so we had to wait another 4 weeks for it to arrive. I was unable to be home on the day of installation, and so it wasn't until I got home that I realized they had ordered/installed the wrong vanity. So we had to wait another 4 weeks. Ron called and scheduled the new vanity installation, and then no one showed up, again. I called The Stone Sea and was informed that there were some internal issues within the company, and they assured me the new vanity would be installed within a few days. They did install the new vanity, but it still isn't the right one. Also, the removal of the old vanity and subsequent installation of the new vanity damaged the walls and paint job around the project. The new vanity is shorter than that first (not sure why), and so there is clear caulk over damaged paint all along the top boarder of our backsplash. The only way I can fix the damage will be to remove the clear caulk holding the granite in place. I'm not happy about the lack of attention to detail (there are minor issues/inadequacies in the kitchen as well). I appreciate the cabinet installation crew trying to make things right when so much was going wrong, but in the end, we have problems we are left to remedy.

CGM was the best part of my entire kitchen remodel! Shawn was so helpful when he came to template, CC answered all of my gazillion questions and my installers were timely and super efficient. I can’t wait to use CGM again!

The whole experience was wonderful. I was referred to Classic Marble and Granite by a friend. My project manager, Kristi McGaugh, showed me around the warehouse area to choose some options. She was very knowledgeable in helping me decide a choice to closely match the backsplash in our home. The process of taking out the laminate and replacing with the marble countertops ran very smoothly and the installers did an excellent job. Being able to choose a sink there and having their plumber install was great. I have already referred a few friends to Classic! Kristi checked back with me after the work was completed to see how everything went and said to call if we had any other questions or concerns.

I hired them through a contractor company, and I found the price good, but I can't speak of prices directly with Classic Granite and Marble. I suspect they must be good too. My first project manager left something to be desired but he left the company shortly afterwards. The next project manager, Heather Reams, was fantastic--and this is very important because a company is as good as the quality of its staff. She was reliable, responsive, on top of things, patient with questions, and made me feel valued as a customer all the way through. She understood that I had to be careful and attentive to detail (and so was she) in an expensive investment such as this. She also worked with the contractor company towards solving a problem on my behalf, that otherwise it may have made me cancel the project. Other than that, the company's office is well appointed and their warehouse big. The installation crew was dedicated to work, respectful, polite and accommodating about my questions. They did a very good job. I am very happy with the overall experience and I would use this company again.