Josh U. was our service person. I highly recommend Josh U. because he was punctual, friendly, professional, hard working, very knowledgeable and is a very personable man . I asked him a lot of questions about different spiders and snakes and he really knows his "stuff". He educated me about every snake NC has and what they look like, their behaviors, which are venomous, where to look out for them, what to do if I see one. It was good to hear from an expert who is someone that not only sprays homes to prevent snakes BUT also from someone who personally loves and knows A LOT about snakes - so I trusted him - which calmed me down about snakes because now I have a better understanding about them. Snakes are a phobia of mine so Josh U. really helped me! I also asked about spiders and he taught me about those also. He also told me and taught me about bedbugs in hotels and how to check for them and what to look for and informed me on how to self clean our own mattresses at home to keep them clean and fresh! What I thought I knew about bed bugs was wrong so I really appreciated his information so when I go to hotels from now on, I know what to do to check and won't have to worry anymore if there are or are not bed bugs. I appreciated all of his knowledge on everything. He was very patient with all my questions - once I was done talking his ear off, he completed the service in a timely matter and was very thorough doing so. I give Josh U. and Bulwark 5 stars well deserved. Thanks Josh U!