15 month-old GE dryer (with a 12 month warranty) just stopped working. Called one repairman who just didn't bother showing up. Called another who did show up and told me that I would need a $250 motor replacement. At this point I decided I was going to have to do battle with GE, but I knew that if I contacted them the first thing they would ask would be whether a GE-certified technician had looked at it so I thought I was contacting GE repair just as a formality. Went online and scheduled the appointment. He showed up on time--very nice guy, professional, etc. Had the dryer fixed in about 1 minute. Explained what happened and told me how to fix it if it ever happened again. I had agreed to pay a $90 service call when I scheduled it, but he looked at my record and said that this was close enough to my warranty period that he'd just put the call under warranty service, so there was no charge. Can't beat that.