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Raleigh Fireplace Remodel

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Reviews in Raleigh to Remodel Fireplace

Core Remodeling Group Inc
3.0
Like a mosquito in a nudist colony, I’m not sure where to begin. For those of you seeking a “quick and to-the-point” review, here it is: We are happy with the final product for our kitchen, bathrooms and fireplace remodeling. However, if the means toward achieving that end are of interest, read on. Getting to an acceptable conclusion of this project was disappointing if not painful experience. In short, our biggest error in judgement was to vacate our home for this 8 month long project (budgeted 3 months). By living elsewhere (about 1.5 hours away by car). By taking this approach, we effectively abdicated management of all subcontractors to CORE. This seemed reasonable as that is what their very high prices are represented to encompass. Not for us apparently. Garage doors left open with no one home (several times), mains power left off resulting in freezer/refrigerator leaking all over wood floors (twice!) and all contents being thrown away by the workers (even the dishes!), A/C vent covered by tiler (it’s easier that way), conditioned crawl space left open several times (our neighbor was our watchman and eventually started to visit daily), lights, A/C, etc. always left on, etc., etc. All of this was brought to the attention of CORE many times to no avail. Subcontractors, while well-meaning I’m sure, simply have to be managed or “policed” to be at their best. My wife’s favorite episode is the frequency that the plastic barriers were left open while workers sanded drywall. Indescribable mess. This was followed by a ~$600 cleaning bill and then more sanding of drywall obviating the value of the very high priced cleaning. Workmanship and attention to detail were disappointing and finally my wife took it upon herself to caulk and touch up painting on her own. Concurrently, and as a coincidence, we have also been in the midst of a very large building project on Lake Gaston. The project is orders of magnitude larger than the Cary remodeling job. What’s interesting is that the Gaston project has none, and I mean NONE of these issues. The contractor is on site each day. He expects and receives excellent service and craftsmanship from his subs. He actually MANAGES the project. The entire experience has been excellent with this project. Having said all this, I actually think that CORE will work well for you if you continue to reside in the house during the renovation. This way you become effectively co-managers of the work and you’ll not likely have any of the problems we experienced. You’ll be there to close doors, turn off lights, question sloppiness, remind them to remove shoes indoors, etc., etc. It’ll be fine I’m sure. My only real disappointment in this entire experience was that the owner took no responsibility/accountability for any of this when confronted about it. I never asked for any discount or token financial acknowledgement of poor service… I’m just much wiser now and want to share this with others.
- Napier B....
The Grilling Store
5.0
Excellent. The gentleman who came to my home, did a great job installing my new fire place. He had a few minor problems, however, he worked on the projects until they were all solved.
- Mary F....
Redmond Heating & Air
5.0
Using an Angie's List Deal, we hired Kenneth Redmond to clean/service our gas fireplace. He arrived when he said he would, did an excellent job and was very pleasant to work with. I mentioned our 11 year old blower made noise intermittently and it obligingly made the whining/grinding noise for him. We decided to get a new blower. He ordered it and scheduled install. In the meantime we used the fireplace and of course the blower now did not make the offending noise. (We planned to continue with the install anyway since it was only a matter of time until it failed.) When he came out to install it, I casually mentioned that naturally after ordering, it is not making the noise anymore. He offered to cancel if it seemed it wasn't needed and he would just keep the blower, adding it to his stock of spare parts. No pressure or ominous warnings of impending failure or anything. I was impressed. He installed it and we are looking forward to a whining/grinding-worry free Fall.
- Rebecca B....
FLUE AND FLAME
3.0
INSTALLED NEW FIREPLACE, CHIMNEY PIPE, CHASE COVER, REPLACED SLATE FRONT and HEARTH. OVERALL, THE WORK WAS SATISFACTORY. NEW FIREPLACE INSTALLED WITH WRONG DOORS WHICH HAD TO BE REPLACED, WHICH WAS DONE IN A TIMELY MANNER. SLATE HEARTH LEFT STICKING UP 1/4and quot; ALL AROUND TOP WITH SHARP EDGES LEFT UNCOVERED AND SUBJECT TO CHIPPING. INSTALLER THOUGHT IT and quot;LOOKED FINEand quot; AND DIDN'T SEEM TO KNOW HOW TO FIX IT. I HAD TO HIRE A CONTRACTOR TO REPAIR SLATE HEARTH INSTALLATION. COST FOR REPAIR WAS MINIMAL.OVERALL, THE WORK WAS SATISFACTORY, AND I WOULD HIRE THE SAME COMPANY AGAIN.
- James H....
FLUE AND FLAME
5.0
Brian and his helper completed the removal and new install in one day. All of their work was completed with great attention to detail and with an effort to keep our carpet and room clean. I'm was very happy that they were able to install the new fireplace, new chimney, and new marble surround and hearth without removing the existing wood surround and mantel. Keep our existing and very nice wood surround features saved us substantial money. One installation hitch occurred regarding a flexible gas coupling that the Town of Cary would not approve of, but Brian reconnected the existing non-flex gas pipe and the TOC approval was done. We enjoyed the much improved warmth of the new sealed fire box and dual flue vent of the new fireplace last winter and look forward to the same this winter. In conclusion, we had gotten estimates from one other fireplace installation company, but Lani and Brian did a much better job at explaining the work required and quoted a much more reasonable price. We would highly recommend Flue and Flame to anyone.
- Brad H....
Mr Smokestack Chimney Service
5.0
I contacted Mr Smokestack Chimney Services through their website requesting an inspection and an estimate for services to repair our fireplace and chimney. We have a leak that was missed by another chimney company that was specifically asked to inspect the firewall and chimney before we bought the house. I was quickly called by the main office to set up my appointment and was thoroughly explained the process of the appointment. I also received a reminder call the day before the appointment. On the day of the appointment Brian called me to let me know that they were on their way and would be at my house within 20-25 minutes, shortly after the start of the 2-hour window that they were scheduled to be at my house for the inspection. I found their promptness to be quite a good mark. Upon arrival, they began with taking a photograph of my house for the estimate and made sure to go over my request and expectations of their visit. They then proceeded to thoroughly inspect the firebox, then the chimney from the outside taking pictures the entire time. Lastly, they asked me over while they put their camera up through my chimney showing me and taking pictures of degradation in the flue. They sent all of the pictures to their main office to get the full estimate completed and input into their system. They also took the time to explain the reason for their $0 invoice and their desire for significant customer service, providing documentation of their visit in case of any damages incurred because of the inspection. I found this to be a very thoughtful detail. Both Brian and Chris were extremely thorough and respectful. They took great care to leave the chimney and living room cleaner than when they arrived. They took excellent measures to make sure I fully understood the estimate, what issues they found and my options. It was a privilege to meet such dedicated professionals. After they left, I received copies of all of the estimate and the invoice for their visit as well as options for fireplace doors. I would certainly recommend them solely on their professionalism.
- Shelby S....
SOUTHEAST INSTALLS LLC
5.0
Highly recommend this provider! He promptly responded to inquiry about servicing and pricing, and scheduled within a few days of our request (other providers were telling us it would be 2-4 weeks). He worked with my work schedule and phoned the day of the appointment to confirm timing. He was waiting patiently when I arrived, and was polite, professional and very knowledgeable. He was very efficient and comprehensive: took apart the whole fireplace, cleaning and servicing each part as he went. He thoroughly tested and inspected the electronics and the gas line for leaks. He cleaned it so well it looks like a brand new fireplace. He even repainted some interior and exterior black sections - it looks terrific! On top of that, he also took out all the old material around the logs and replaced it with new material in a more complimentary color. Went above and beyond to show and explain all the functions and components - learned how our fireplace is wired, how we could use it in case of power failure (a bonus we had no idea about!), and how to observe the flames to know when to next have it cleaned. The fireplace is working wonderfully - not only does it look great with a perfect flame, but it feels so much warmer. We had no idea that it had degraded in performance that much. He cleaned up and left no trace that he had been here - except for a wonderful 'new' fireplace! An A+ rating on all aspects - including price!
- Katherine M....
Zarazua Painting
5.0
Juan and his crew did an amazing job! He was very responsive and did majority of work while we were out of town on vacation. Any small issues were immediately fixed no questions asked. No doubt we would use Zarazua again. Pricing very reasonable for the expert work they do. We had a LOT of work done! HIGHLY RECOMMEND!!!
- Michael Q....
Cabinets by RenewaBuild
5.0
Painting and tilework perfect. Plumbing and electrical very good. Contractor very knowledgeable. Very responsive and easy to work with. Overall a very professional experience.
- William H....
The Grilling Store
5.0
They were very helpful in selecting a fireplace front that would look good and provide us the features we wanted. The day of install they actually called to see if they could come early, and had the whole job done in an hour. Along with installing our new front they also fixed the flue for no extra fee. Cleaned up after themselves very well, couldn't even tell they had been working on the fireplace when they were done. Very pleased with the product and service. A bit more expensive than going through a box store, but the quality is worth it.
- Lanakila A....

Remodel Fireplace in Raleigh

4.9

(88)

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Recent Review: It truly was the best home project I have had. From the very first appointment to the end of the project Shannon and Steve ensured this was the most stress-free experience. Sure there were weather delays, but nothing that could be controlled, however I always received notification of what to expect. I often work from home and the crew was the very best, hardly even knew they were there. The quality of the work was fantastic, we love what was created and so appreciate how it was done by hand, and not just from a kit. I definitely plan on hiring Custom Hardscapes for other outdoor projects next year.
4.5

(52)

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Recent Review: I could not be happier with Rudy and his team. Jeremy Bausch developed and supervised my landscape and patio plan. He was so very patient when I kept expanding the size. Jeremy was a wonderful partner as he listened to what I wanted and provided ideas that would work. The crew that worked at my house were polite and kept the space cleaned up after they left each day. I found myself looking forward to seeing them each day. When I had questions or concerns Rudy would personally check in with me to make sure everything was taken care off. I still have an idea for adding another tree so I look forward to phase 4. I love my backyard oasis and spend every moment I can sitting outside.
4.9

(42)

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Business Description: We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!
5.0

(445)

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Recent Review: Smoke Alert is great, it is easy to schedule, they confirm everything by email and even let you know they are on the way. Very personable, explain everything clearly and since they are all firemen, they give great advice and assistance with fire safety. In the home I am purchasing the fireplace needed new panels and was cleaned. In the home I am selling, it needed to be inspected and cleaned. They did a wonderful job and I will definitely use them again! They are also very reasonably priced.
4.8

(126)

Recent Review: Friendly, gracious, honest. I thought write was going to cost far more, as the chimney and fireplace had been out of service for 15 years. Only $165!
5.0

(336)

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Business Description: We specialize in residential hardscape design and installation. Whether you have a blank slate or you would like to enhance your yard's features, we are the company you have been looking for! Do you dream of an inviting grill area and entertaining patio? What about a beautiful walkway, fire pit or outdoor fireplace? We provide excellent service at extremely competitive rates throughout the Raleigh/Durham area. We take pride in our work and it shows from our work ethic to the final result! A beautiful yard is possible, let us help! Nicolas' Hardscapes & Drainage has been servicing the Raleigh, Durham and Chapel Hill areas for over 10 years. The company is owned and operated by Nicolas. We specialize in hardscape, drainage & grading design projects at extremely reasonable prices to meet your budget and needs. We warranty our hardscaping! Are you in the military or a veteran? Ask us about our military discount.**please note we do not pour or work with concrete.**
5.0

(4)

Business Description: Having trouble getting your gas fireplace working? Most problems can be solved with a a regular service, which includes cleaning out the firebox, clearing the pilot and burner of debris with forced air, removing corrosion from the pilot and thermopile, changing batteries and turning on the pilot light. My service is $110, the best price in town.
5.0

(1)

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Business Description: Floor Kitchen Shower Wall Tile Installation- We install tile backsplashes, showers, fireplaces, floors and walls. No job is too small we help with renovations, remodels, & new construction.
5.0

(151)

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Recent Review: They did a good job with the estimate.
4.9

(124)

Recent Review: Before servicing my fireplace had all the charm of looking at your broiler. Afterwards the look was much better.

Frequently Asked Questions & Answers about Remodel Fireplace

What services are related to Remodel Fireplace?

  • Fireplace Services

  • Handyman

  • Chimney Sweep

  • Chimney Repair

  • Chimney Cap Repair

  • Masonry

  • Basement Remodeling

  • Home Remodeling

What do customers in Raleigh say about Remodel Fireplace?

Using an Angie's List Deal, we hired Kenneth Redmond to clean/service our gas fireplace. He arrived when he said he would, did an excellent job and was very pleasant to work with. I mentioned our 11 year old blower made noise intermittently and it obligingly made the whining/grinding noise for him. We decided to get a new blower. He ordered it and scheduled install. In the meantime we used the fireplace and of course the blower now did not make the offending noise. (We planned to continue with the install anyway since it was only a matter of time until it failed.) When he came out to install it, I casually mentioned that naturally after ordering, it is not making the noise anymore. He offered to cancel if it seemed it wasn't needed and he would just keep the blower, adding it to his stock of spare parts. No pressure or ominous warnings of impending failure or anything. I was impressed. He installed it and we are looking forward to a whining/grinding-worry free Fall.