I am happy with the pre and post sales service from Triangle Security. Troy and Kenny took good care of my wife and I by taking the time to answer all of our questions and repeated phone calls. Kenny did a great job on the install and my wife is very happy with the results. Our alarm seems to be working fine and hope that we dont ever have to use it for a real emergency. We could have gone with one of the big national guys or the big local guys (c*i), but they were really heavy on the sales push and long term contracts. Triangle was just the opposite. They gave a great local service feel and had zero sales pressure. They even talked me out of spending more money on some equipment they didnt think was worth the money. Its hard to find alarm companies that operate like that anymore. I really wanted some of the new fancier alarm equipment with all of the touch screens, etc, but that is not what Triangle is really all about. They are there to offer solid, dependable equipment they trust, with a great installer (Kenny) and great service. All in all, I am happy, and am glad to give my business to Troy, Kenny, and the team at Triangle Security. I would recommend them (and have) to friends and family (and fellow Angie's List members). Thanks Triangle Security!!