I decided to get just one more estimate before making my decision and called Air Experts and am SO glad I did. We have two heat pumps and one had died. Dave came over the afternoon I called - and it was a Saturday - and took his time to to assess our needs and describe possible options. He was the only one of the estimators who suggested replacing both heat pumps with a single heat pump that was a proper fit (3 tons) for our 1800 sqft home instead of the current set up which was 4 tons. The others would have just replaced the one heat pump and replaced duct work. With the 2nd heat pump already 10 years old, Dave's solution was exactly what we needed, within budget and we have an awesome thermostat. The Air Experts installers came promptly Monday morning, introduced themselves and were the nicest bunch of guys and installed in 1 day! They covered their shoes when in the house and cleared away the old heat pump and parts. I can't believe how quiet the new system is and I had a great experience through the whole process. If you are looking for that 'just one more estimate' be sure to call them. Thanks Dave and the Air Expert team!