Pool Service Companies
Overall we very happy with our pool installation with Anthony and Sylvan Pools. Customer service is outstanding. We had no hidden price changes. Someone will always answer the phone or return calls right away. We had some small glitches that I was able to deal with. Subcontractors do not work for the pool company directly so they need to be supervised. Like I said the company reps always answer and are very receptive to customer complaints. Digging is one phase of pool construction that can result in extra costs. The excavator dug into a french flood drain that we thought was outside the dig. You have to negotiate the extra cost to fix unforeseen problems with your excavator. Our excavator could have demanded an obscene price as we would have been hostage. He fixed the problem at a very fair price. Also boulders too big to lift with the backhoe have to be broken up with a special jackhammer that is attached to the backhoe, and this can run several thousand dollars depending on boulder size and time . I was able to rent a jackhammer to break rocks myself and saved quite a bit of money. If you are doing a pool in the triangle area and use Anthony and Sylvan have them bring you for a visit, I'd be glad to show it off.