Everything went great! Don was really friendly and very responsive to phone/texts. Knowing my house was up for sale, he let me choose from some colors he had on hand so the work could be done sooner (without having to special order, which would take just a bit longer). I thought that was so nice, and I was also really impressed with the time he took to explain the process, how the refinishing would work, and what I could expect out of the results. I chose a fleck for the bathrooms and a different fleck for the kitchen, but I added the second bathroom countertop, left some options open, and Don was patient with all of it. I give him a lot of credit for that :). The refinishing took place over two days: set-up, prep, the new color(s), dry time, touch-ups, glazing. Don and team (for this was Barry and Rafael) took great care to make sure all areas were covered and taped off, and vented well. When it was all done, I can tell you how excited I was to see everything completed! I feel like I have completely renovated my bathrooms for a FRACTION of the cost of what it would have been to replace everything. It is amazing the transformation. My shower pan was in a state where it just wouldn't get clean anymore, and now it has a beautiful Cappuccino fleck on it like it's brand new - with a built-in shower/soap insert to match it. Just like a brand new custom shower. My countertops match these as well, along with the bathtub surround. You would think I spent many, many thousands of dollars. My kitchen countertops have transformed from the original laminate to a stone fleck with gloss that reminds me of a granite look. It has a stunning upgraded appeal. I am truly over-impressed with the outcome - I'm still touching everything LOL. Not only that, but Don and these guys are so friendly and fun, down to earth, love what they do, are GREAT at it, and stand behind the work they perform. Don actually pointed out one minor thing to me (before I would have even seen it) that he's going to come back and fix in the coming week. That to me is priceless. I've already sung Don's praises to my realtor, and I will every chance I get. "Good people" as well as good companies deserve good word of mouth promoting.