Working with Koebers is a pleasure, they are a family owned shop, the employees are very experienced and the overall atmosphere is friendly and professional. I have had Koebers do work for me over the years. Jerry, who does their sales is very knowledgeable about the business and his approach is very low key. He does not try to push product on you and is very patient in giving information about the various varieties of floor covering. Koebers sold me a complete product at a good price, installed on time, no scraps left behind and the floor was vacuumed when they left. I was pleasantly surprised that I could get the individual attention and professional work from Koebers for about the same price as the big box stores. As well as installing carpet in our home I asked Jerry if they could tend to some carpet in a rental of mine that they had installed years ago. It was taken care of quickly and for no charge! Koebers knows how to take care of their customers.