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Portland Pool Liner Replacement

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Reviews in Portland to Replace Swimming Pool Liner

NW Vinyl POOL BUILDERS
1.0
where should I begin? Randell is lousey. He is unresponsive, completely unprofessional and unreliable. He came out, gave us an estimate after 6 calls and then said he would do the work and start the next day. He made an excuse as to why he couldn't come that start day and came a few days later. The items we agreed on for him to order to fix the pool were ordered along with things WE DID NOT AGREE TO HAVE ORDERED in fact we told him we didn't want them and if he needed to order anything else he was to clear it with us first, which he did not and did any way. Needless to say he ended up abandoning the job. Terrible contractor who thinks just because he is one of about 3 pool contractors in the area he can do whatever he wants.
- Karen M....
CLASSIC POOL & SPA
4.0
Overall, it went OK, but it was a bit of a hassle dealing with the sales staff who didn't get what I was trying to do. I booked a month in advance to have the liner installed. Because they wanted to charge me twice as much if they had to install the liner while the deck was still there, I had the deck removed. They were two days late installing the pool liner than the date we had agreed on, but projects always go that way and we worked around them. The crew installing the liner did a great job. They changed out the liner just fine. That went great. But when we developed a problem with a hose leak for the pool and asked if they could help, their answer was "we have a $29,000 project to do" implying that we weren't important enough to help. Bottom line: They're a bit difficult to do business with, so bring your patience. Their customer service is really uneven. I dealt with at least two different people to just buy the liner. Getting on the schedule to install it was 10-12 phone calls back and forth with 2-3 different people. It was unnecessarily difficult. I had the feeling they really didn't want our business. But in the pool business, there is only one season! So maybe they're just really busy and you have to wait your turn.
- Elizabeth S....
Don Herron Pool Service
1.0
This vendor used for weekly swimming pool service was unreliable and not thorough. Often would not show up on any given week. Did not take care of all of the pool's cleaning requirements. Didn't notice the pump was not pumping properly. Left gate and switch box open frequently. Threw thermometer out along with leaf matter. Continued charging for service after canceling.
- Viktors B....
BULLDOG POOL & TILE CLEANING
5.0
They do a good job. They came out within a few days. I use them on a monthly basis. They were professional and on time. They gave us a fair quote and what I was going to get. Then they were there to do the work. They are reliable.
- Danna G....
THE POOL & SPA HOUSE
5.0
I have been using them for the last 3 years. They basically do maintenance but sometimes they do other work as well. They do maintenance on the pool and they have also replaced our filler cover and winter cover. They are very responsive and their workers are conscientious. If we have a question they usually answer within a day. If you call the office somebody would call you back and if you have any complaints they address it right away. They price is cheaper than the other companies.
- Mary O....
Haven Spa Pool & Hearth
5.0
This was an excellent experience from beginning to end. They were professional, responsive, prompt and friendly at all stages of the job - from the person who answers the phone to the guys doing the job. I would definitely call them first if I have any other pool service needs.
- Teresa B....
METRO POOL & SPA
5.0
They worked with me over the phone to determine the make and model of the pump, ordered it for me, and then referred me to another pool service company to do the installation. Working with them was extremely easy, and I was very pleased with the installer. I never met them in person, but I would recommend them to anyone who has a pool.
- David B....
Davis Pool Service
5.0
The cleanings have kept our pool in good working order. Recently we have been living out of state and Davis Pools has always contacted us to inform us when extra maintenance may be needed. I believe their attention has saved us from pump breakdown problems.
- Julia R....
THE POOL & SPA HOUSE
5.0
I have used this company in the past with no problems. I was using another pool company for a couple of years based on a friends recommendation and I had nothing but headaches and in the end I found out they did not have a contractors license nor were they insured for some damage they caused to my property. I guess I learned the hard way you get what you pay for and cheapest is never synonymous with best. One thing I will say about the Pool and Spa House is they are one of the few companies that actually picks up the phone or calls you back the same day. It is nearly impossible to speak to a living person these days. They were great and I could tell they knew what they were talking about and they were the only company to point out the original heater had been installed incorrectly. I had a few quotes for a heater and filter installation but some of the people from the other pool service companies were scary and did not appear to have a grasp of what was needed. As far as my pool is concerned I am done with price shopping, not worth the aggravation and if I want it done right and on time I will call them again. I even decided to use The Pool and Spa for my summer pool maintenance which has turned out to be more than I expected and saves me a huge amount of time dealing with something I realized I don't really want to deal with other than relaxing.
- James G....

Replace Swimming Pool Liner in Portland

2.6

(6)

Business Description: For over 50 years, Neptune Pools has maintained its reputation as a leader in Oregon swimming pool construction, delivering high quality service and expertise for custom inground gunite pools and gunite spa installation throughout Oregon and the Northwest.
N/A
Business Description: Father and son business with over 40 years experience.
3.7

(3)

Business Description: Aqua Care Pool & Spa Service & Repair provides first-rate pool services and spa repair in Portland, Oregon. You can count on us to respond quickly to meet all of your pool, spa, and fountain service needs. Our family owned and locally operated pool business has been providing customers like you with dependable service and quality products for more than 35+ years.
4.4

(9)

Business Description: OWNER-OPERATED. USES SUBS FOR ELECTRICAL, CONCRETE & GAS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. SERVICE FEE APPLIES. MAY CONTACT THROUGH E-MAIL.
3.8

(16)

Recent Review: Overall, it went OK, but it was a bit of a hassle dealing with the sales staff who didn't get what I was trying to do. I booked a month in advance to have the liner installed. Because they wanted to charge me twice as much if they had to install the liner while the deck was still there, I had the deck removed. They were two days late installing the pool liner than the date we had agreed on, but projects always go that way and we worked around them. The crew installing the liner did a great job. They changed out the liner just fine. That went great. But when we developed a problem with a hose leak for the pool and asked if they could help, their answer was "we have a $29,000 project to do" implying that we weren't important enough to help. Bottom line: They're a bit difficult to do business with, so bring your patience. Their customer service is really uneven. I dealt with at least two different people to just buy the liner. Getting on the schedule to install it was 10-12 phone calls back and forth with 2-3 different people. It was unnecessarily difficult. I had the feeling they really didn't want our business. But in the pool business, there is only one season! So maybe they're just really busy and you have to wait your turn.
4.0

(1)

Recent Review: They come about 3 or 4 times a month.
4.2

(5)

Recent Review: We have been using him for 3 years. He is reasonable; not excellent. He wants to keep us as a good client, so he does his best. My husband likes him, so he stays.
4.9

(22)

Recent Review: It went just fine. They were terrific. It was excellent. Everything got taken care of by them.
4.3

(10)

Recent Review: They do a good job. They came out within a few days. I use them on a monthly basis. They were professional and on time. They gave us a fair quote and what I was going to get. Then they were there to do the work. They are reliable.

Frequently Asked Questions & Answers about Replace Swimming Pool Liner

What services are related to Replace Swimming Pool Liner?

  • Pool Cleaning

  • Fence Company

  • Handyman

What do customers in Portland say about Replace Swimming Pool Liner?

Overall, it went OK, but it was a bit of a hassle dealing with the sales staff who didn't get what I was trying to do. I booked a month in advance to have the liner installed. Because they wanted to charge me twice as much if they had to install the liner while the deck was still there, I had the deck removed. They were two days late installing the pool liner than the date we had agreed on, but projects always go that way and we worked around them. The crew installing the liner did a great job. They changed out the liner just fine. That went great. But when we developed a problem with a hose leak for the pool and asked if they could help, their answer was "we have a $29,000 project to do" implying that we weren't important enough to help. Bottom line: They're a bit difficult to do business with, so bring your patience. Their customer service is really uneven. I dealt with at least two different people to just buy the liner. Getting on the schedule to install it was 10-12 phone calls back and forth with 2-3 different people. It was unnecessarily difficult. I had the feeling they really didn't want our business. But in the pool business, there is only one season! So maybe they're just really busy and you have to wait your turn.