This company (Dr. Energy) is fine if you don’t mind doing your own research, arguing with them over what was agreed to, and paying for extra charges after the fact. I almost didn’t write this review because they did ultimately take care of the crawl space encapsulation and repair of furnace ductwork. But when I found out they wanted to charge an increased fee again, I decided to share our experience. First, there was a lot of discussion and miscommunication about what was happening. They didn’t complete the project during their expected time period (despite just not showing up one Friday) so they wanted to schedule to finish more than a month later. They thought the sump pump was installed despite us telling us it wasn’t. Then were surprised when a different person came to our house and found out it wasn’t installed, as we were telling them. They told us they would install the encapsulation in a way that water would drain out of the enclosed plastic if there was a pipe leak (I asked them about this before selecting this company after a different company pointed out that it was important to assure the enclosed space does not become a swimming pool with leaking pipes). After many emails, calls, and threats, they finally sent a person who figured out how to do what was promised. They told us the heating ducts would be repaired under the cost but then wanted to charge us more to do this. Finally, although the project clearly doesn’t look like what was done by John’s Waterproofing (the cement and beams are completely covered in a friend’s home done by them), which may be fine, they didn’t cover the outside vents which are shown in their promotional material (and routinely done by others). When we called to ask about this, they said this wasn’t included, and we would be charged even more. Overall it was a very frustrating experience on so many levels.