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Portland Fireplace Cleaning

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Reviews in Portland to Clean Fireplaces

Master Sweep
5.0
The worker was prompt, professional and knowledgeable. No pressure, good advice, and work exceeded my expectations.
- Erik S....
American Chimney & Masonry
5.0
We have used American Chimney for over 10 years. They are efficient, extremely clean and very professional. They are always on time and take great care to protect the house during cleaning of the chimneys. Their inspections are thorough - pointing out what needs to be done for safety and additional things which could/should be done - without any pressure. We have a rental house, and have American Chimney check it out yearly as well as our own home. They know their stuff!! And they know so much more than chimneys - we will use them for air ducts, etc. - anything they can do for us, we will use them! Their office staff is very friendly, we get reminder cards and return client discounts. We adore our service technician: Walter. He endeared us to him when my son was young and, when cleaning the chimney, Walter found some red threads that must have belonged to Santa's suit. We always request Walter and have never been anything but pleased. We are treated like friends, not clients. I trust his judgement and his knowledge. If all of their technicians are like him, you can't go wrong.
- Peter S....
Master Sweep
5.0
very well, they were in time, very professional and clean. Also very fast. Price was very reasonable and I really have no complains. I will use them again.
- Annalisa C....
The Top Hatter
2.0
The Top Hatter responded quickly to my initial request for a quote and said that they were tentatively available to work with me. They, however, stopped responding to my emails after I provided them with my address. I attempted to follow-up with them multiple times to confirm our appointment, but still received no response from them.
- Charley Z....
Gaspro Inc
5.0
GasPro were very professional, explained every detail, cleaned fireplace. They used dropcloth to keep our floors clean, cleaned fireplace glass door.
- Yelena K....
Master Sweep
1.0
After researching Master Sweep on Angie's List, I bought the deal from Angie's List for the chimney sweep. I read some reviews saying they show up late, but I figured I could deal with that as long as I was prepared for that to happen. I didn't see any negative reviews about their quality of work. So I decided to give them a shot. Jason was late and I had a hard time getting a hold of anyone that morning, but he eventually showed up. I was given an excuse from the woman on the phone that morning, but I can't even remember what this first of many excuses was. I think she said he woke up late. Jason was very nice and informative. He took the time to answer my questions. I didn't even realize the damper was stuck open. He fixed that. This is a chimney I had never used and wanted to get it cleaned before use. He advised I change a chimney cap from a temporary patch job I did to a permanent one. He suggested I cap off the side of the chimney that was no longer in use. I agreed and they came back to do this additional work. I had no issues with them and thought they were great to work with. So I hired them again on another house across town in April 2015. They came out to inspect and wrote up an estimate for chimney repairs. Jason again was very patient and informative, answering all of our questions. We said we'd think about it and give his office a call. We called to schedule the service. The woman on the phone said they would need a $1000 deposit. I never should have agreed to that, but I'd had no problems with them in the past. I gave them the deposit. They never showed up. We called and were told Jason's mother was sick and he would need to reschedule. We rescheduled and they cancelled again. We were told Jason had broken his hip. We asked for a refund of the deposit and after several discussions agreed to Jason's business partner, Jeff, doing the work without Jason. We rescheduled. They didn't show up. We were told his partner quit the day the before. We requested a refund of the $1000 deposit and Emily (I think) said they had already spent the money on materials and could not issue us a refund. What? That's terrible business. They are unable to reschedule the work and will not refund our money. DO NOT USE THEM! When we said we would have the credit card company reverse the charges, Jason called and pleaded with us not to do that. I called him again and left him a message that I'm having the charges reversed. I was hoping to talk to him about other options, but I haven't received a call back. I feel like we gave them every chance to do the right thing and they just didn't. I know bad things (like broken hips) happen, but they need to refund everyone's money or at least call them back to reschedule. They also need to actually show up for work or call people in advance to cancel. It's too bad this happened with a company that had been highly ranked on Angie's List.
- Sherri R....
Abc Chimney Sweep LLC
5.0
I initially called to have my chimney swept as it smoked quite a bit at first season's lighting. I wanted it done before Christmas and Lindy was able to schedule me for the following day. Arrived promptly at 10:00. When Ron saw a crack in my firebox (that I hadn't noticed due to the blackness) he said he would repair it at no charge. I mentioned that I had a bird fly in twice over the last few years so Ron oferred to install a cap, but only as an option - no selling. I decided to go ahead with that which is guaranteed for life. They totally protected my family room from any debris and were in and out in a jiffy.
- Kathie K....
American Chimney & Masonry
5.0
I was given a 2pm - 4:30 time slot by the scheduler. Walt called to let me know he was on the way and arrived at 4pm. He put on "booties" to come in and initially look at the wood stove. He then put tarps down on the carpet to do the work. He cleaned out the wood stove from inside and then was able to use the ground level outside chimney access to finish the job (previous companies had refused to use it and insisted on going up on the roof.) There would have been an additional $175 charge if roof access was needed. Walt had a brush that was powered by what looked like a drill to complete the work. He was pleasant and seemed thorough. He also gave me some tips on the operation of the wood stove to decrease creosote buildup. The furniture and carpet were fine after the job was finished.
- Margaret R....
Silver Creek Chimney Sweep
5.0
As with with the previous 3 visits all went well. Service performed cleanly and professionally.Showed up on time on the day specified.
- George C....
RUSSELL CHIMNEY SERVICE INC
5.0
They seemed very knowledgeable about further work that needs to be done in warm weather. They did not push us to do it now (January). We will bring them back for that work.
- James S....

Clean Fireplace in Portland

4.8

(118)

angi certified
Award 2020Super Service Award
offers coupon
Recent Review: Perform checked, recommended updates, clean chimneys.
4.7

(570)

Recent Review: Arrived promptly. Cleaned from outside trap, so no mess! Requested that they clean the soot off the top of the chimney, which they most willingly did, though the use of something other than just a dry rag would probably have had more pleasing results. Loved their promptness and friendliness!
4.7

(282)

Award 2020Super Service Award
Recent Review: Excellent, we have been using them for 20 years and Walt is THE BEST
4.6

(966)

Recent Review: wonderful service and a great deal with their couponwould use them again
4.9

(28)

Recent Review: They were great. They were very reasonable.
4.9

(485)

Award 2020Super Service Award
Recent Review: GasPro were very professional, explained every detail, cleaned fireplace. They used dropcloth to keep our floors clean, cleaned fireplace glass door.
5.0

(51)

Recent Review: I initially called to have my chimney swept as it smoked quite a bit at first season's lighting. I wanted it done before Christmas and Lindy was able to schedule me for the following day. Arrived promptly at 10:00. When Ron saw a crack in my firebox (that I hadn't noticed due to the blackness) he said he would repair it at no charge. I mentioned that I had a bird fly in twice over the last few years so Ron oferred to install a cap, but only as an option - no selling. I decided to go ahead with that which is guaranteed for life. They totally protected my family room from any debris and were in and out in a jiffy.
4.6

(422)

angi certified
offers coupon
Recent Review: arrived on time, very thorough, cleaned up well
4.9

(20)

Recent Review: Have had them reline chimney, install fireplace, and sweep chimney many times. Always excellent work.

Frequently Asked Questions & Answers about Clean Fireplace

What services are related to Clean Fireplace?

  • Fireplace Services

  • Handyman

  • Chimney Sweep

  • Chimney Repair

  • House Cleaning

  • Carpet Cleaning

What do customers in Portland say about Clean Fireplace?

We have used American Chimney for over 10 years. They are efficient, extremely clean and very professional. They are always on time and take great care to protect the house during cleaning of the chimneys. Their inspections are thorough - pointing out what needs to be done for safety and additional things which could/should be done - without any pressure. We have a rental house, and have American Chimney check it out yearly as well as our own home. They know their stuff!! And they know so much more than chimneys - we will use them for air ducts, etc. - anything they can do for us, we will use them! Their office staff is very friendly, we get reminder cards and return client discounts. We adore our service technician: Walter. He endeared us to him when my son was young and, when cleaning the chimney, Walter found some red threads that must have belonged to Santa's suit. We always request Walter and have never been anything but pleased. We are treated like friends, not clients. I trust his judgement and his knowledge. If all of their technicians are like him, you can't go wrong.