Michael did an AMAZING job with our kitchen backsplash. We wanted to use a style of tile that is particularly challenging to install (old-fashioned rectified subway tile with super thin grout) in an old house where all is not perfectly level and square. I chose Michael to do the work in large part because other Angie's List reviewers commended his attention to detail and the level of care he brings to his work. Michael was courteous, responsive, and professional at all times. The job ended up taking a fair amount longer than he had originally estimated, but I was so grateful that he never seemed frustrated or started to rush the work. He knew that we were not in a hurry, and that the precision and quality was more important to us than timing. He was very thoughtful and deliberate in planning out the pattern of the tile. I can't say enough about how happy we are with the end result. I'm a very detail-oriented person, and throughout our recent kitchen renovation, Michael is the one contractor that I felt absolutely no hesitation that he wouldn't take shortcuts, and that his standards were as ridiculously high as mine can be. ;) I knew that when he faced a challenge, he wouldn't just throw something together to get by...he would carefully think through all the possible solutions, then choose the one that he felt best suited the needs. When I got home, he talked to me about any difficult areas (rather than leaving things for me to discover later—although with his solutions, I doubt I would have ever noticed anything) and showed me his work to make sure I agreed with his approach. He cleaned up after himself each day, and at the end of the job made sure he was not leaving any mess behind. The final price was at the high end of what he'd estimated the job might cost, but given the amount of time he put in to the job—and to making sure every tile was placed and quot;just soand quot;—I felt that the cost was fair and completely reasonable. Highly, highly recommend Michael for any tiling job, and can't wait to see what he can do on our bathroom renovation when we get around to it! Thanks, Michael!