Pittsburgh Pond Installation

Work was done as promised, no unexpected additional fees. The company was very nice to work with. They promised an early install date and delivered! Knowledgeable and professional installers. They really took their time to be sure that the work was done perfectly!

I needed a new pool liner installed. They showed up to take measurements and give me an estimate. Within two weeks the liner was installed and the job finished. There was one small problem with the liner coming loose at an edge when water was being pumped in. I called immediately and they were out promptly the very next work day to fix the problem. They were very professional and handled everything to my satisfaction.

They were very helpful and were able to order my replacement liner in a quick manner. They were able to provide services very quickly. Paradise Pools is very knowledgeable and experienced when it comes to pool liners. Their quality of work was superb. I am confident that if I do encounter any problems they will gladly take care of them which is the primary reason we purchased the liner through Paradise Pools. If errors do occur Paradise Pools will pay to replace and redo the pool liner. Overall I have been completely satisfied up to this point with Paradise Pools.

They were 5 months behind because they forgot to put me on the schedule. The pool area was muddy and covered with cigarette butts when they left. I was billed for water that I was initially explicitly told I would not be charged.

They were very friendly and I didn't have any problems with the liner or anything. They were very professional. I would use them again in the future.

SCOTT AND ROB WERE GREAT TO WORK WITH AND WE WERE THRILLED WITH THEIR WORK. THE FINISHED PROJECT IS EXACTLY WHAT I ENVISIONED IN MY MOST ROMANTIC IMAGININGS OF WHAT THE POND SHOULD LOOK LIKE. THEY GAVE US A FIRM ESTIMATE BEFOREHAND WHICH INCLUDED THE POND AND WATERFALL, LIGHTING, REQUIRED PUMP AND EQUIPMENT, LANDSCAPING AND AQUATIC PLANTS, AND FISH. THEY CAME TO THE HOUSE BEFOREHAND AND DISCUSSED THE PROJECT ALONG WITH POTENTIAL COMPLICATIONS AND BARRIERS TO THE WORK. THE ENTIRE PROJECT WAS DONE ON THE PROJECTED SCHEDULE AND ALL THE WORK WAS DONE BY HAND. THIS IS IMPORTANT BECAUSE WE HAD SOME LANDSCAPING DONE THE YEAR BEFORE AROUND WHERE WE WANTED THE POND INSTALLED AND HAD THEY BROUGHT IN EQUIPMENT TO EXCAVATE THE POND, IT WOULD HAVE TORN UP OUR LANDSCAPING.

Randy and the rest of staff were professional, prompt, and performed quality work. If only other companies /contractors were as easy to work with their would be no need for angieslist. I would definitely use them again.

The package was damaged by FedEx and they are taking care of the damaged product and I have had no problems.

Folks at Cheswick pools were great to work with and very knowledgeable. They also helped coordinate the replacement of the concrete deck with our contractor.

I hired these folks three years ago to do my pool liner. After one year, I got bubbles and wrinkles in the bottom of our pool liner. I didn't complain about that, but over three years, we kept losing more and more suction on the pool lines that they were supposed to replace (at a cost of over $1,000 to run them 53' to the filter area). I went to replace them - expecting to have to dig 2 - 3 feet deep as it is required to get these under the frost line to ensure they would not crack. They literally put them under the topsoil (see pictures) which explained why they were cracked and lost suction. When I called about it, I first asked how deep they should be dug (assuming no pool deck issues which was not the case with us since they was no pool deck as we were replacing it at the time) and was told at least 2' deep. When I then asked why the job they did was only 2" deep - they changed their story telling me they didn't need to be that deep - if properly winterized. I then told them the price I paid - noting that was WAY to high to literally just cover them with topsoil and not be warned they were not suitable depth. I was told the owner would need to talk to me - three weeks later - NO call back from the owner. Pricing wise - these people on here saying they have the best prices must not shop online. Shop around people. Maybe locally if in a pinch their prices are better than other stores around, but you can get things for half price if not cheaper online - chemicals, hardware, etc. They are ripping people off and do NOT do good work from a service perspective. AVOID AT ALL COSTS...MANAGEMENT of this company is TERRIBLE!!!

I shopped around, and their prices are comparable to others. The quality of the work and their knowledge is what impresses me the most. They did a good job at personalizing the experience to me and my pool.

Superor came out and measured. Delivered the liner approx 2 weeks later and performed their services all in the time frame that I requested. Great Job!

Finding a pool company that you want to work with is a difficult proposition to begin with. We interviewed 5 companies. We researched pools and thought we wanted a fiberglass pool. We had pool companies come out and give us pricing etc. The original pricing was so drastically different for the exact same pool and the more we researched the more we found that there were very few local companies that had experience doing fiberglass pools. Of the bunch we had provide proposals Pleasure stood out. Dave came out, provided the base data on the pool options and spent quite a bit of time talking with us about the fiberglass pools. He also asked what we didn't like about the vinyl liner which turned out to be an important question. We didn't like the vinyl "tile" boarder or the big thick white coping strip that is often very prominent in vinyl pools. The truth was we had an above ground pool and we wanted an in-ground pool that didn't cost 6 figures. Putting 6 figures in a hole in your backyard was not the direction we wanted to go but we also wanted to keep our kids and their friends close. Ultimately we went with Pleasure because they were reasonable to deal with, they had a bunch of experience and we felt we could effectively work with them through a pretty major project. We were very pleased we did. Kenny is a rock star, all of the recommendations they provided were spot on and they worked with us to find a vinyl liner without seams that went over the steps with texture so the steps were not super slippery. The folks at Pleasure, a family owned and operated shop, went above and beyond. My husband and I would hire them again in a heart beat. In fact, my husband is determined to get one of our friends to put in a pool with Pleasure within a year. Great experience, great people to work with and we are very pleased with our new pool.

We tried to self install our pool but were unable to. I called Pool City and they sent a crew of workers to my house within a few days. Upon arrival I was greeted by VERY professional workers. They were very helpful, and knowledgeable. They fixed all the mistakes we made and fixed our pool. Pool City gave us a great price. This company helped to provide me and my family a safe and secure pool to swim in to create wonderful family memories. Pool City will have my business for as long as I own a pool. Their CUSTOMER SERVICE was exemplary and their pool installers both professional and knowledgeable. I would recommend Pool City to anyone whom is considering purchasing a pool. I cannot say enough great and wonderful things about Pool City as a company and the workers they employ.

We've used Pool Designs for 3 years now. They replaced our liner (20 x 40 foot inground pool) 3 years ago, and did an excellent job of advising and installing. Since then we've used them to open and close our pool, and service our heater. We have found them to be helpful, punctual and professional, with nice people working for them.