We first used Prof Plumbing through a Big Deal. They did a couple of minor jobs around the house for us, and we were very satisfied. Recently, we had 2 issues come up: a broken shower faucet and a leaky toilet (of course, at 2 different times). They have been prompt when really needed, which is always appreciated. During one of these visits, they noticed that one of the house's water valves was corroded, and offered to replace it with a much simpler to operate version. The guy was really nice, and showed me exactly what was going on and how to use the new version. I don't feel like the prices are cheap, but that may be true for all plumbers! I do feel like we have gotten good quality for our money, and haven't hesitated to call them again for any of our needs.